Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a Bilingual Customer Service Representative - Spanish-English, you will assist customers by answering their inquiries and resolving their issues to enhance their overall experience.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- 6 months of customer service experience
- High school diploma or equivalent
- Great written and verbal communication skills in Spanish-English
- Computer experience
- High speed internet (> 15mbps) may be required for some programs
- Reside within 50 miles of Sacramento, CA
Benefits
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
- Training experience includes engaging, instructor‑led online sessions that use both webcam video and audio
- Access to individualized coaching and thousands of free courses to support your growth
Company Overview