Note: The job is a remote job and is open to candidates in USA. Trustmark is dedicated to improving wellbeing for everyone through a culture of equality and trust. The Billing Specialist I role involves managing and processing billing activities for clients, including handling invoices, reconciling payments, and addressing billing inquiries.
Responsibilities
- Enters daily premium deposit and validates balanced debits; audits & researches incoming checks; issues premium refunds as needed
- Primary contact for external customer correspondence; assists with customer service duties, including generating past due calls, change processing, and other information requests or data entry requests
- Prepares monthly invoices for external vendors/carriers; enters payments and tracks past due payments; communicates with customers related to past due vendor/carrier payments and logs information
- Accurately processes and reconciles premium payments at an employee policy level, following company guidelines
Skills
- High School Diploma or GED with 0 – 2 years of related experience
Benefits
- Health/dental/vision
- Life insurance
- FSA and HSA
- 401(k) plan
- Employee Assistant Program
- Back-up Care for Children, Adults and Elders
- Many health and wellness initiatives
- Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums
- Bonus (may be eligible)
Company Overview
Trustmark is a national employee benefits company. It was founded in 1913, and is headquartered in Lake Forest, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.trustmarkbenefits.com/.