[Remote] Business Analyst I

Note: The job is a remote job and is open to candidates in USA. Conduent is a company that delivers mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a Business Analyst I to support the operations team by gathering and analyzing data, documenting business requirements, and contributing to process improvement initiatives within the New Jersey FamilyCare Managed Care Program.

Responsibilities

• Partner with cross-functional teams, including Operations, IT, QA, and Training, to support business initiatives and system enhancements
• Participate in User Acceptance Testing (UAT) to validate that system changes align with business requirements
• Create and maintain documentation, including business requirements documents (BRDs), workflows, and process maps
• Monitor and report on project progress, including tracking risks, issues, and dependencies
• Coordinate with internal teams to support timely resolution of escalations
• Assist in analyzing current business processes and identifying opportunities for improvement and optimization
• Develop a working knowledge of organizational operations, workflows, and applicable policies and regulations related to the NJ FamilyCare Managed Care Program
• Manage multiple priorities effectively in a fast-paced environment while meeting deadlines
• Perform other duties as assigned

Skills

• Strong written and verbal communication skills
• Demonstrated analytical thinking and problem-solving abilities
• Working knowledge of Microsoft Office (Excel, Word, PowerPoint, Teams)
• Ability to learn and perform technical tasks in a systems-driven environment
• Ability to work Monday through Friday, 8:00 AM – 4:30 PM ET or 8:30 AM – 5:00 PM ET
• Ability to work overtime
• Up to 2 years of experience as a Business Analyst, Systems Analyst, or in a related role
• Familiarity with ticketing systems, workflow tools, or issue-tracking platforms
• Experience in healthcare, government programs, or eligibility/services environments

Benefits

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
• Retirement Savings: We will support you as you save for your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
• Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.
• In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.
• Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.

Company Overview

Company H1B Sponsorship