Note: The job is a remote job and is open to candidates in USA. Anderson Business Advisors is an award-winning workplace serving investors and small business owners nationally since 1999. The Business Analyst plays a critical role in leveraging Salesforce to create scalable solutions, translating complex business needs, and ensuring disciplined execution of Salesforce initiatives.
Responsibilities
- Work directly with Salesforce users across departments to understand workflows, pain points, and objectives
- Ask probing questions to uncover root problems, not just requested features
- Challenge unclear, conflicting, or solution-biased requests and reframe them into clear problem statements
- Translate user needs into well-structured Epics, user stories, acceptance criteria, and definitions of done
- Ensure requirements are complete, testable, and aligned with Salesforce platform capabilities and constraints
- Proactively recommend Salesforce-native or simplified solutions where appropriate
- Identify edge cases, dependencies, data impacts, and downstream process implications early
- Build, maintain, and refine high-quality backlogs for Salesforce and related platforms (e.g., client portals)
- Decompose Epics into logically sequenced, sprint-ready user stories
- Ensure work entering engineering is stable, prioritized, and clearly understood
- Own assigned Salesforce initiatives from intake through launch
- Plan timelines, milestones, dependencies, and delivery checkpoints
- Coordinate across Salesforce users, engineers, QA, training, and documentation resources
- Surface risks, ambiguity, and trade-offs early and transparently
- Drive delivery discipline without compromising requirement clarity or solution quality
- Independently own ambiguous, cross-functional Salesforce initiatives
- Challenge senior stakeholders constructively without escalation
- Mentor less-experienced analysts through example and feedback
- Identify systemic issues in Salesforce usage and recommend improvements
Skills
- 3 - 6+ years experience as a Business Analyst or similar role
- Demonstrated experience working directly with business users to define system requirements
- Experience supporting software delivery teams in Agile environments
- Strong written and verbal communication skills
- Experience with Jira, Confluence, or similar tools
- Bachelor's degree or equivalent professional experience
- Hands-on experience working with Salesforce implementations or enhancements
- Ability to translate business workflows into Salesforce-aligned requirements
- Experience working in enterprise or services-based organizations
Benefits
- Embrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly.
- Kickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products.
- Prioritize your health with comprehensive medical, dental, vision, and short-term disability coverage ll provided at no cost to you.
- Plan for the future with a 401(k) matching program
- Recharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 7 paid company holidays.
- Stay active with a $35 monthly gym membership subsidy.
Company Overview