Note: The job is a remote job and is open to candidates in USA. FUJIFILM Healthcare Americas Corporation specializes in point-of-care ultrasound technology. The Clinical Specialist is responsible for understanding customer needs, demonstrating products, and ensuring a positive customer experience post-sale.
Responsibilities
- Partner with Territory Manager in assigned territory to understand prospect’s clinical needs, demonstrate FUJIFILM Sonosite’s products, and close new deals
- Responsible for implementing FUJIFILM Sonosite product at customer site and training customer on how to use new products
- Own post-sales activities in the field, such as encouraging customer product adoption and addressing any customer issues, to ensure ongoing positive customer experience
- Support Territory Manager counterpart by maintaining FUJIFILM Sonosite presence and relationships at installed base client sites
- Work to convey overall value of FUJIFILM Sonosite products for users and other stakeholders within customer site
- Work with Inside Sales Representatives to demonstrate Fujifilm Sonosite’s products in the field, when needed
- Identify potential for upsell/cross-sell opportunities within existing customers and bring opportunity to the attention of Territory Manager to pursue and close deal
- Provide Clinical / Technical / Educational support to new and existing customers as needed
- Provide support to other areas of the company as needed
- Act as primary commercial resource in absence of Territory Manger counterpart
- Responsible and accountable for carrying out the requirements of the company’s quality system
Skills
- 2-year degree from an accredited ultrasound teaching institution
- RDMS in Abdomen/OB GYN
- Must have at least (3) three years' experience in diagnostic ultrasound (Abdominal/OBGyn/ Vascular)
- Experience in dealing with numerous requirements and performing detailed prioritization is required
- Ability to understand both the clinical and business needs of the customer and Fujifilm Sonosite respectively
- Ability to translate customer needs into clear product requests is a must
- Excellent verbal and written communication skills
- Ability to develop and maintain positive customer relationships with all accounts
- Effectively and appropriately displays professional skills necessary to manage interpersonal relationships with team members, colleagues
- Ability to adapt to changing priorities and workloads
- Works in a well-organized manner and consistently meets customer and FUJIFILM Sonosite time requirements
- Ability to travel 80-90% of the time
- Ability to lift up to 50 pounds with or without accommodations
- Self-motivated with the ability to work under minimal supervision in an environment that requires strong teamwork and cross-functional interaction
- Represents FUJIFILM Sonosite in a highly professional manner
- RDCS or RCS certified or eligible
- RVT or RVT eligible
Benefits
- Variable bonus opportunity
- Medical, Dental & Vision
- Life & Company paid Disability
- 4% automatic Company contribution
- Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary
- You can accrue up to 120 hours of PTO in your first year of employment
- PTO increases based on years of service
- 32 hours additional paid time off, based on date of hire in the calendar year
- Eight (8) paid holidays per year
Company Overview