Note: The job is a remote job and is open to candidates in USA. Regrello is a fast-growing technology company focused on transforming the manufacturing and supply chain industry through AI-powered solutions. The Consultant - Expert Services will lead the implementation of Regrello's solutions, collaborating with clients to tailor solutions to their business processes and ensuring effective integration of technology.
Responsibilities
- Lead the end-to-end implementation of Regrello’s solutions and customization to meet client-specific requirements
- Collaborate with clients to understand their business processes, technical environments, and strategic objectives, translating these into tailored implementation plans
- Scope solutions based on client requirements and develop timelines to deliver the scoped solution effectively, ensuring alignment with project goals and deadlines
- Facilitate discovery workshops, deliver training sessions, and configure solutions to align client stakeholders (executive, functional/technical, and operational) with Regrello’s platform, ensuring seamless adoption and effective integration with client business processes
- Develop and maintain deep functional expertise in Regrello’s solutions, including its AI/ML capabilities, to design and implement scalable solutions that optimize and automate client business processes
- Deliver compelling presentations, product demonstrations, and workshops to key stakeholders, clearly articulating the value proposition
- Quantify the potential business value (ROI, cost savings, efficiency gains) that clients can achieve by adopting Regrello’s solutions
- Plan, execute, and manage Proof of Concepts to demonstrate the feasibility and value of our solution in a client's specific environment
- Contribute to the development of implementation methodologies, best practices, and internal tools to improve delivery efficiency and client satisfaction
- Stay abreast of industry trends, competitor solutions, and emerging technologies in the supply chain and AI space
- Partner with the Customer Success team to ensure a smooth transition from implementation to ongoing support, focusing on long-term client success
- Provide feedback to the Product and Engineering teams based on client interactions and market insights to help shape the future direction of our platform
Skills
- Bachelor's degree in a relevant field (e.g., Engineering, Supply Chain Management, Computer Science, Business)
- 3 + years of practical experience in enterprise software implementation, or business process consulting, preferably in Supply Chain Management (SCM), Enterprise Resource Planning (ERP), Manufacturing Execution Systems (MES), or related solutions
- Experience leading two or more software implementations, directly managing modules or workstreams across all project stages, including design, deployment, and post-go-live support
- Strong business process design and configuration knowledge, with expertise in key enterprise processes such as Order to Cash, Procure to Pay, and Record to Report
- Strong project management skills, with the ability to plan, execute, and deliver complex implementations on time and within scope
- Specialized aptitude with the ability to configure software, understand technical components of software implementations, including integrations and APIs, and apply them to develop and deliver solutions
- Ability to understand and analyze customers' existing technology stacks (e.g., ERP systems, CRM platforms) and recommend optimized business processes to maximize value
- Demonstrated ability to build trust and credibility with executive, business process owners and technical stakeholders
- Excellent communication (written and verbal) and interpersonal skills to articulate the business value of technology solutions to both technical and non-technical audiences
- Excellent presentation skills, in particular through product demos
- Ability to travel both domestically and internationally for customer meetings
- Experience with data analytics, AI/ML concepts, and their application in a business context is a significant plus
- Some understanding of core supply chain processes, for example including planning, sourcing, manufacturing, logistics, and distribution is a plus
Benefits
- Equity options
- Comprehensive health benefits
- Equity in the company
- Excellent healthcare benefits including 100% coverage for individuals & families - health, dental, life insurance, and vision
- Flexible remote work from anywhere in the continental US
- Quarterly offsites with the entire company to bring us closer together
Company Overview