[Remote] Contract Manager (Public Sector & Commercial Renewals)

Note: The job is a remote job and is open to candidates in USA. Everbridge is a global leader in critical event management, helping enterprises and government organizations manage critical events. The Contract Manager will oversee contracting support for U.S. State & Local Government opportunities, manage RFP responses, and improve contracting processes. Responsibilities • Drafting, reviewing, redlining, and negotiating a variety of agreements (MSAs, NDAs, DPAs, SOWs, SaaS agreements) • Review, negotiate, and manage SLED agreements from intake through signature (customer terms, award documents, exhibits/addenda, and required forms) • Identify and drive resolution of common public-sector issues (required clauses, certifications, insurance, data/privacy/security requirements), partnering with internal stakeholders as needed • Help develop and standardize SLED contracting playbooks, templates, and intake/triage processes to reduce cycle time and improve consistency • Own the Legal portion of RFP/RFI responses: intake, project planning, deadline management, drafting legal responses, and coordinating cross-functional inputs • Build and maintain reusable response assets (standard language, “must-have” exceptions, review checklists) and continuously improve the RFP Legal response process • Support the channel sales team by negotiating reseller agreements and resolving issues that arise when selling to end-customers • Support renewal execution by triaging customer terms at renewal, resolving PO vs. quote conflicts, and ensuring clean documentation and order mechanics • Provide guidance on renewal mechanics (auto-renewal language, notice timing, short extensions/bridge language, and common renewal exceptions requiring approvals) • Develop and improve renewal workflows (templates, approval paths, escalation rules, and “renewal hygiene” practices) with Legal Ops and cross-functional partners • Contribute to other Legal team priorities within scope, which may include insurance program administration/support (e.g., certificates, contracting-related insurance questions, coordination with brokers) and intellectual property support (e.g., intake/coordination for trademarks, basic IP terms triage, and routing to counsel as appropriate) • Take on other Legal operational responsibilities to help keep work moving and improve team scalability Skills • Experience supporting public sector contracting (SLED) and comfort navigating procurement-driven customer terms • Experience supporting RFP responses, including drafting legal sections and managing deadlines across stakeholders • Working knowledge of renewal contracting workflows (auto-renewal, notice, PO term conflicts, order/quote mechanics) • Demonstrated ability to build and improve process (templates, playbooks, workflows, intake/triage) • Strong project management, attention to detail, and clear, practical communication skills • Familiarity with common SLED procurement vehicles and post-award modifications • Experience improving contracting operations (playbooks, clause libraries, CLM/intake workflows) • Understanding of revenue impact, deal structure, pricing terms • Experience with CLM platforms (e.g. Salesforce) • Familiarity with AI-enabled tools for contract review, redlining, and workflow automation • Strong working knowledge of Microsoft 365, collaboration tools (e.g. Slack), document tools (e.g. Adobe), and the ability to quickly learn and adapt to new legal tech and workflow automation tools • Experience supporting channel sales with a working knowledge of channel sales model, as well as negotiating reseller and distributor - var agreements Benefits • Healthcare • Dental • Parental planning • Mental health benefits • Disability income benefits • Life and AD&D insurance • A 401(k) plan and match • Paid time off • Fitness reimbursements Company Overview • Everbridge is a national public warning solutions company that provides an event management platform to help government organizations. It was founded in 2002, and is headquartered in Burlington, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.everbridge.com. Apply tot his job Apply To this Job