Note: The job is a remote job and is open to candidates in USA. Blavity Inc. is a venture-funded media and technology company focused on enabling Black millennials to tell their own stories. They are seeking a Contractor, Live Events Client Operations to lead client relationships and oversee event execution, ensuring high levels of client satisfaction across their event portfolio.
Responsibilities
- Act as the primary liaison between key partners to facilitate the execution of client partnership agreements
- Manage all components of client sponsorships, including sponsor booths, thought leadership sessions, recruitment activities, events, and overall project to ensure that contractual obligations are delivered in a timely and professional manner
- Establish a strategy and execution plan for your accounts, including goals and performance metrics. Organize and analyze campaign data to ensure measurable campaign ROI and overall client satisfaction
- Collaborate with the Associate Director, Live Events Client Operations on large/key clients to understand the campaign scope, KPIs, and possible renewal/upsell opportunities
- Use data and metrics to guide you in solving the team’s complex challenges
- Utilize Asana, Slack and other project management tools to keep your accounts organized and efficient
- Identify and implement process improvements as needed to streamline operations
- Execute other duties as assigned
Skills
- BS/BA in Marketing, Communications, or related field preferred
- 5+ years experience in a client facing role, client portfolio management, and cultivating relationships with high profile clients and sponsors
- Fluent in Microsoft Office, Google Suite, Asana or comparable project management tools
- Ability to anticipate areas of risk and implement creative solutions
- Ability to communicate with diplomacy and skillfully navigate conflicting priorities
- High-energy, company-first and positive attitude
- Outgoing and sociable personality, expert at interfacing with partners virtually and in-person
- A healthy appreciation of GIFS and Black culture
- 5+ years of experience in meetings, events, enterprise level client/sponsor management
- 2+ years of experience managing people either directly or cross functionally
Benefits
- This is a fully remote role, occasional travel may be required.
- Candidates must be authorized to work in the U.S
- Candidates must be able to work at least 50% in alignment to Pacific Time Zone.
- This position will be employed through Blavity's Employer of Record (EOR) partner. The selected candidate will be an employee of the EOR and assigned to provide services to Blavity.
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