Note: The job is a remote job and is open to candidates in USA. Storm Ideas is a company that enhances the digital presence of major names in US TV and entertainment. The Creative Operations Officer will streamline creative and operational processes into clear workflows and systems, ensuring reliable delivery and effective collaboration across teams.
Responsibilities
- Organize and manage your own work across briefs, tasks, priorities, and follow-ups, without needing every next step spelled out
- Deliver work cleanly, independently, and on time, with clear status updates
- Map messy processes, identify bottlenecks, and turn ambiguous briefs into clear next steps
- Use AI responsibly to speed up workflow mapping, documentation, QA, data cleanup, and automation support, while checking outputs carefully
- Clean up creative approval workflows so teams know what is planned, what is waiting for review, what is approved, and who owns the next action
- Structure work into sensible fields, statuses, ownership, handoffs, review points, and definitions of done
- Build Airtable bases, views, and interfaces for client teams, with supporting documentation that makes the workflow easy to use
- Improve lightweight systems in tools such as Airtable, spreadsheets, project management platforms, documentation tools, Slack or Teams workflows, and automation platforms
- Create clear documentation, SOPs, interface notes, handover materials, and client-ready explanations
- QA your own work before handoff, checking data, logic, copy, statuses, permissions, assumptions, and user experience
- Present process improvements in clear, non-technical language to internal teams and client stakeholders
- Collaborate with creative, social, client service, analytics, and technical colleagues to ship practical improvements
- Support workflows after launch by gathering feedback, fixing friction points, and improving adoption
Skills
- Experience taking ownership of workflows, processes, systems, or operational projects and making them clearer or more reliable
- Strong structured thinking: you can break a messy problem into users, inputs, outputs, statuses, handoffs, risks, and decisions
- Practical AI use in real work, improving workflow efficiency and measuring success with KPIs
- Reliable ownership of defined projects, including asking clarifying questions, communicating progress, and escalating early when something is blocked
- Excellent written communication and documentation skills
- Confidence with spreadsheets, structured data, project tools, and documentation tools
- Strong no/low-code and systems aptitude. Airtable experience is highly useful, and this role will suit someone who enjoys turning a rough workflow into a clean working process
- High attention to detail and a habit of checking work before it reaches other people
- Comfortable explaining systems, process changes, and trade-offs to non-technical stakeholders
- Adaptability and curiosity about new tools, especially where they make delivery cleaner or faster
- Experience with creative, content, social, campaign, approval, or asset workflows
- Experience building Airtable bases, interfaces, automations, or similar lightweight project management workflows
- Familiarity with tools such as Asana, Monday.com, Jira, Zapier, ChatGPT/Codex, Claude/Cowork, Slack, Teams, etc
- Basic familiarity with JavaScript, HTML, APIs, or scripting concepts
- Experience with change management- helping teams adopt a new process or tool without creating unnecessary complexity
Benefits
- Fully remote working!
- Access to benefits (country dependent 🌎 )
- Working with the latest hardware, tech stack and tools
Company Overview