Note: The job is a remote job and is open to candidates in USA. Motorola Solutions is a global community focused on enhancing safety through technology. They are seeking a Customer Education Specialist to teach and instruct agency customers on complex software products, conduct training sessions, and manage communication related to training schedules.
Responsibilities
- Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services
- Conducting on-site and remote training for the Motorola Flex software and the designated third-party software
- Presenting training using a variety of classroom training methods, including lectures, flip charts, online projection, etc
- Completing department-required reports within set standards
- Managing communication with customer contact(s) related to the training schedule
- Coordinating customer (agency) information between trainers
- Operates under supervision from the Customer Education Lead
- Relying on instructions and pre-established guidelines to perform the functions of the job
Skills
- Must have a valid driver's license
- High School Diploma
- 1+ years of experience working with Motorola Flex software
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
- This position is subject to working in high security areas governed by the US Department of Justice's 'Criminal Justice Information Services (CJIS) Security Policy'. It therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers
- Experience with Motorola Flex Administration preferred
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Company Overview
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers. It was founded in 1928, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.motorolasolutions.com.