Note: The job is a remote job and is open to candidates in USA. Lyons Magnus is a leader in the food industry, known for its creativity and innovation in crafting top-quality products. They are seeking a motivated Ecommerce Marketing Assistant to assist in building and managing Amazon PPC campaigns, support digital marketing initiatives, and handle customer inquiries. This role offers a unique opportunity for someone early in their career to gain experience across the full ecommerce stack.
Responsibilities
- Assist in building and managing Amazon PPC campaigns including Sponsored Products, Sponsored Brands, and Sponsored Display
- Support the development and execution of paid advertising strategy on Amazon with a focus on ACoS, ROAS, and revenue growth
- Pull and analyze weekly performance data for assigned SKUs (sales, sessions, conversion rate) and share findings with the ecommerce lead
- Assist in developing and refining product listings, A+ content, and brand store assets on Amazon
- Support broader DTC digital marketing initiatives including email campaigns, promotions, and product launches
- Assist with loading copy and images to Amazon and DTC storefronts; QA live pages for accuracy and compliance
- Monitor listing health (suppressed listings, Buy Box status, content errors) and resolve issues with Amazon support and internal teams
- Maintain accurate product metadata including titles, bullets, descriptions, images, UPCs, and GTINs
- Manage product feed updates and GDSN entries; validate distributor and digital catalog data for accuracy
- Coordinate with Creative and QA teams to ensure on-platform assets match approved images and copy
- Monitor Seller Central daily including orders, messages, shipments, stranded inventory, and returns
- Track inventory levels across Amazon and Shopify; flag reorder needs and support restocking coordination with the fulfillment team
- Coordinate with the fulfillment team on routing and inbound prep
- Manage inbound customer inquiries via phone, email, Amazon messages, and chat with a professional, solutions-focused approach
- Handle order management on Shopify and Amazon Seller Central including refunds, replacements, and escalations
- Respond to Amazon A-to-Z claims and customer messages in accordance with platform guidelines
- Build and maintain a customer FAQ and standardized response library for consistent, efficient support
- Surface recurring customer issues and product feedback to inform operational and marketing decisions
Skills
- Class work or internship experience in digital marketing, ecommerce, or a related role
- Strong written communication skills and a professional tone for customer-facing interactions
- Experience managing Amazon PPC campaigns; familiarity with Sponsored Products, Sponsored Brands, or DSP
- Experience with tools such as Helium 10, Jungle Scout, or comparable Amazon analytics platforms
- Previous work in CPG, nutrition, or regulated consumer products
- Familiarity with Google Ads, Meta Ads, or other paid digital channels
- Demonstrated experience with Amazon Seller Central and/or Amazon Advertising (PPC) in a professional context
Benefits
- Health
- Dental Insurance
- Life Insurance
- Long Term Disability
- Sec. 125
- 401(k) plan
Company Overview
Lyons Magnus develops and markets quality products with innovative packaging to meet the needs of Foodservice, and International customers. It was founded in 1852, and is headquartered in Fresno, California, USA, with a workforce of 501-1000 employees. Its website is https://www.lyonsmagnus.com/.