Note: The job is a remote job and is open to candidates in USA. Command Alkon is seeking a Director of Sales Operations who will be responsible for driving quota modeling, territory analysis, and commission planning to align the sales organization with company growth objectives. The role requires proficiency in Salesforce and AI tools to enhance forecasting accuracy and improve sales performance.
Responsibilities
- Design, build, and maintain data-driven quota models that are equitable and aligned to annual revenue targets, go-to-market strategy, and headcount plans. Be able to run scenario planning that models the impact of market shifts, rep changes, or strategic pivots on quota attainment and revenue outcomes
- Help conduct in-depth territory analysis to evaluate coverage gaps, identify growth opportunities, and optimize rep alignment across segments and geographies. Deliver quarterly reviews of quota and territory performance with actionable recommendations to improve fairness and productivity
- Work with Sales Leadership and Finance with end-to-end design and administration of sales commission and incentive compensation plans, ensuring accuracy, timeliness, and tight alignment to business goals. Collaborate with Sales, Finance, and HR to model plan changes, assess cost of sales, and evaluate motivational impact
- Serve as a Salesforce power user and operational steward to help ensure data integrity, used by Sales leadership. Help build and maintain dashboards, reports, and alerts that give leadership real-time visibility into pipeline health, forecast accuracy, and sales velocity
- Leverage Gong and other forecasting platforms to drive predictive accuracy, identify deal risk, and improve call-to-close conversion rates
- Work within Sales Operations to help apply AI-powered tools to automate repetitive analytical workflows, generate insights from large datasets, and accelerate time-to-insight for sales leadership. Help champion the adoption of AI tooling across the Sales Operations function and stay current on emerging capabilities that create competitive advantage
- Prepare and present accurate, timely analysis on sales performance, pipeline trends, and KPIs for VP-level and executive audiences. Collaborate cross-functionally with Finance, Marketing, and Product to ensure Sales Operations data and planning assumptions are consistent and well-integrated
- Drive continuous improvement in reporting, process efficiency, and data governance—identifying opportunities to reduce manual work and increase analytical leverage across the sales organization
Skills
- 8-10 years of experience in Sales Operations, Revenue Operations, or a closely related analytical role within a B2B or SaaS environment
- Proven expertise in quota modeling, territory design, and incentive compensation planning
- Deep, hands-on proficiency with Salesforce (SFDC) including reports, dashboards, and data management
- Extensive experience with forecasting and conversation intelligence platforms such as Gong, Clari, or equivalent tools
- Strong working knowledge of AI tooling and a demonstrated track record of applying AI-powered solutions to operational or analytical challenges
- Advanced skills in Excel and/or Google Sheets
- Exceptional analytical and financial modeling skills with meticulous attention to detail and a high regard for data accuracy
- Strong communicator capable of distilling complex analyses into clear, executive-ready insights and recommendations
- Self-starter with the ability to manage multiple priorities independently in a fast-paced, high-growth environment
- Bachelor's degree in Business, Finance, Economics, or a related field
- Experience with BI tools preferred
- Advanced degree a plus
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