Note: The job is a remote job and is open to candidates in USA. EsquireTek is a legal tech company that supports law firms by conducting client interviews for litigation discovery. The Discovery Call Specialist will guide clients through structured questions and document their responses, while working remotely during non-traditional hours.
Responsibilities
- Reach out to clients to schedule interviews
- Conduct discovery calls during evening/weekend hours
- Track outreach attempts and maintain documentation
- Walk clients through structured questionnaires
- Record responses clearly and accurately
- Identify and flag missing or inconsistent information
- Review basic case details prior to calls
- Ensure all required information is collected
- Partner with internal teams to support discovery preparation
- Escalate issues when needed
- Maintain confidentiality and follow data security protocols
- Stay within administrative scope (no legal advice)
Skills
- 1–3 years in client intake or legal support
- Strong communication skills, especially over the phone
- Detail-oriented and organized
- Comfortable handling sensitive conversations
- Able to work evenings and weekends consistently
- Bilingual in Spanish
- Experience with litigation or discovery
- Familiarity with legal questionnaires or document collection
- Experience with EsquireTek or similar tools
- AI prompting familiarity
- Paralegal certificate or related training
Benefits
- Remote-friendly environment
- Opportunity to grow with a scaling legal tech company
Company Overview
EsquireTek is an AI-based automated legal discovery platform that allows clients to respond to discovery requests from their phones. It was founded in 2020, and is headquartered in San Diego, California, USA, with a workforce of 11-50 employees. Its website is https://www.esquiretek.com/.