Note: The job is a remote job and is open to candidates in USA. Dice is the leading career destination for tech experts at every stage of their careers. Our client, VDart, Inc., is seeking a highly skilled Senior Dynamics 365 CRM Architect to lead solution architecture and guide stakeholders in utilizing Microsoft Dynamics 365 Sales and Azure AI services.
Responsibilities
• Lead the design and implementation of Dynamics 365 Sales solutions, including customization, integration, and performance optimization
• Architect and deliver scalable, secure, and high-performing solutions aligned with enterprise architecture standards
• Integrate Azure AI services (Cognitive Services, Azure OpenAI, ML models) with Dynamics 365 Sales to enable intelligent customer engagement, predictive insights, and process automation
• Define solution blueprints, technical designs, and integration patterns across Microsoft ecosystem (Power Platform, Azure, M365)
• Partner with business leaders, product owners, and technical teams to translate requirements into solution architectures
• Act as a trusted advisor on CRM strategy, sales process automation, and AI adoption
• Conduct workshops and design sessions with stakeholders to drive consensus and innovation
• Provide architectural guidance, mentoring, and technical oversight to development teams
• Ensure compliance with security, data governance, and regulatory standards
• Establish best practices and reusable frameworks for Dynamics 365 Sales and AI-enabled solutions
Skills
• 10+ years of experience in enterprise solution architecture, with a focus on Microsoft Dynamics 365 CRM/Sales
• 5+ years of hands-on experience as a Dynamics 365 Architect (Sales & Customer Engagement)
• Strong expertise in Power Platform (Power Automate, Power Apps, Power BI, Dataverse)
• Proven experience integrating Azure AI capabilities (Azure Cognitive Services, Azure OpenAI, ML, AI Builder) into business solutions
• In-depth knowledge of Azure services including Logic Apps, Functions, Service Bus, and API Management
• Experience with data migration, system integration, and enterprise-scale deployments
• Solid understanding of sales processes, pipeline management, and customer engagement workflows
• Excellent communication and client-facing consulting skills
• Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
• Microsoft Certified: Azure AI Engineer Associate / Azure Solutions Architect Expert
• Experience in industry-specific CRM implementations (e.g., financial services, healthcare, manufacturing)
• Familiarity with DevOps (Azure DevOps, GitHub) CI/CD pipelines for Dynamics 365 deployments
• Experience with Copilot AI integration in Dynamics 365 and Power Platform
Company Overview
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