Note: The job is a remote job and is open to candidates in USA. Kpop Exchange is one of the fastest-growing specialty K-pop retailers in the United States. They are seeking an E-commerce Product Manager to own the operational lifecycle of products, managing everything from product launches to catalog management across Shopify and TikTok Shop.
Responsibilities
- Create and maintain Shopify product pages
- Manage collections, navigation, homepage content, and landing pages
- Update Shopify themes and on-site merchandising
- Perform bulk product updates using CSVs
- Manage Shopify apps and integrations
- Optimize product pages for SEO and conversion
- Launch preorders following Korean product announcements
- Create Shopify and TikTok Shop listings
- Maintain launch calendars and checklists
- Update product information as details change
- Transition products from preorder to in-stock
- Ensure launches happen accurately and on schedule
- Manage TikTok Shop listings
- Maintain pricing consistency
- Troubleshoot catalog issues
- Ensure platform compliance
- Coordinate projects including: Product launches, Website updates, Promotions, Pricing updates, Inventory transfers, New product additions
- Build SOPs and documentation
- Improve workflows
- Standardize operational processes
- Identify automation opportunities
- Leverage AI tools to improve efficiency
- Conduct inventory spot audits
- Investigate discrepancies
- Improve inventory controls
- Help maintain inventory accuracy across ecommerce and retail
Skills
- 5+ years of e-commerce ownership experience
- Advanced Shopify experience
- Experience managing large ecommerce catalogs
- Strong project management skills
- Excellent written English
- Experience building SOPs and documentation
- Strong organizational and systems-thinking skills
- Comfortable using AI tools such as ChatGPT or Claude
- TikTok Shop
- Shopify theme management
- Shopify apps and integrations
- CSV imports/exports
- Product SEO
- Conversion Rate Optimization (CRO)
- Asana or similar project management tools
- Inventory management systems
- Experience with collectibles, TCG, music, or K-pop
Benefits
- 100% Remote (Latin America Preferred)
- Full-time | Long-term opportunity
Company Overview