Note: The job is a remote job and is open to candidates in USA. Thunder is a remote-first consulting company specializing in Salesforce and Amazon solutions. They are seeking a Federal Quality Assurance Analyst who will ensure the delivery of high-quality Federal Amazon Connect solutions by conducting comprehensive testing and ensuring compliance with security standards.
Responsibilities
- Lead the design and implementation of test plans covering functionality, performance, and security to meet stringent Federal requirements
- Ensure all technical deliverables and Salesforce environments comply with Federal security standards and reporting requirements
- Identify and escalate critical technical risks and issues proactively, implementing strategic mitigation strategies to ensure overall program success
- Partner with architects, developers, and Business Analysts (BAs) to validate that Salesforce Public Sector initiatives align with technical architecture
- Track and report on quality performance metrics through transparent, timely communication and program dashboards for Federal clients
- Stay updated with the latest Salesforce and AWS trends—including Agentforce and Government Cloud Plus—to validate innovative solutions for Federal clients
Skills
- US Citizenship Required, with ability and willingness to obtain security clearance(s)
- Bachelor's degree required
- 7-10+ years of IT quality assurance experience, preferably in large-scale Federal environments
- 3-5+ years of proven experience testing programs that utilize Amazon Connect, Salesforce Government Cloud Plus, Service Cloud, and/or Experience Cloud
- Technical Knowledge: Working knowledge of Agentforce and Salesforce AI capabilities, including the ability to validate autonomous agents within a secure environment
- Stakeholder Management: Exceptional communication skills and the ability to lead cross-functional teams in cleared delivery environments
- Strategic Thinking: Strong strategic planning, governance, and organizational skills to align technical solutions with business objectives
- Certifications: PMP, CSM, or ISTQB certification preferred
Benefits
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. *Come make your mark!*
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- People-First Flexibility*–* We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
Company Overview