Note: The job is a remote job and is open to candidates in USA. Pinnacle Group is a leading workforce solutions provider committed to operational excellence and employee development. They are seeking a Finance Business Partner to oversee receivables operations and provide financial insights to client-facing teams, managing the day-to-day AR and AP functions while driving strategic collaboration.
Responsibilities
- Manage the AR lifecycle: invoicing, collections, reconciliations, dispute resolution, and aging analysis
- Monitor incoming client payments, timely client payment application and timely creation of settlement reconciliation to process client’s supplier payments with AP support, while ensuring 100% client on-time supplier payment SLA
- Ensure accurate and timely billing, resolving client exceptions quickly
- Oversee cash application processes, ensuring accuracy and timeliness
- Monitor client PO balances, workflow, etc. as needed based on client requirements
- Monitor receivables aging and work closely with client and PMO for collections and supplier payment inquiry resolution
- Partner with AP and Treasury to align receivables with cash flow and payment schedules and settlement scheduling
- Manage client and supplier volume rebates on a quarterly basis
- Onboard and integrate new customers into Pinnacle’s AR framework and systems
- Manage and mentor AR team members, managing workloads and development
- Monitor AR KPIs (on-time billing, on-time client payment app, on-time supplier payments SLA, ticket response and resolution SLAs etc) and report to leadership
- Maintain compliance with internal controls, ensuring audit readiness
- Standardize AR policies, procedures, and playbooks across programs
- Drive continuous improvement projects to streamline AR processes and adopt automation
- Act as the finance liaison to client-facing teams (program leaders, account managers), helping them understand/resolve invoice related issues
- Maintain a client-service-focused mindset and foster strong relationships with internal stakeholders and external customers
- Act as the point of escalation for AR-related issues, driving swift and effective resolution
- Assist Pinnacle Client’s with management and execution of their internal purchasing and compliance tasks as need to support program financial operations
- Handle sensitive issues with discretion, urgency, and professionalism
- Provide insights and recommendations on client billing behaviors, dispute trends, and invoicing challenges
- Present tailored AR reporting and insights to business leaders, highlighting risks and opportunities
- Support onboarding of new client programs with AR guidance (billing FAQs, invoicing packages, financial playbooks)
- Translate AR performance into business impacts, supporting client relationship management and program delivery
- Collaborate with Legal and Contracts to align client terms and resolve disputes effectively
- Lead a team of 2–4 AR analysts (onshore and offshore)
- Make hiring, training, and performance management decisions in coordination with leadership
- Ensure appropriate workload allocation and develop contingency plans for resource optimization
- Promote a team culture focused on critical thinking, innovation, and proactive problem-solving
- Design and implement training plans to support team autonomy and ownership
- Track and analyze AR performance metrics to drive continuous improvement
- Manage AR modules in Workday and collaborate on systems integration and functional enhancements
- Review testing outcomes for updates and approve AR-related production pushes
- Contribute to the technological roadmap for AR operational improvements
Skills
- Bachelor's degree in accounting, Finance, Business, or related field
- Minimum 5 years of management experience in Accounts Receivable or related financial operations
- Solid understanding of US GAAP and accounting principles
- Proficiency in Microsoft Excel (pivot tables, VLOOKUPs, charts, data analysis)
- Familiarity with Workday or other ERP/accounting systems
- Self-starter with strong ownership mentality and problem-solving ability
- Organized, detail-oriented, and able to thrive under pressure
- Excellent written and verbal communication skills
- Confident team leader with the ability to manage a diverse workforce and deliver strong results
- Experience in the staffing industry or with Pay-When-Paid programs is a significant plus
Benefits
- 100% Remote
- Full-Time
- Hybrid role
- Leadership invests in employee success, celebrating achievement, and encourages ongoing learning and development
- Autonomy, resources, and support to truly make an impact
- Visibility with executive leadership and can lead to expanded Finance Director opportunities in FP&A, Treasury, or broader business partnering
- Manage and mentor AR team members, managing workloads and development
- Standardize AR policies, procedures, and playbooks across programs
- Drive continuous improvement projects to streamline AR processes and adopt automation
- Make hiring, training, and performance management decisions in coordination with leadership
- Promote a team culture focused on critical thinking, innovation, and proactive problem-solving
- Design and implement training plans to support team autonomy and ownership
- Contribute to the technological roadmap for AR operational improvements
Company Overview