Note: The job is a remote job and is open to candidates in USA. Marriott International is the world’s largest hotel company, and they are seeking a FLEX Manager, Product Owner for the Cart & Order Team. This role is responsible for driving the evolution of Marriott's commerce platform capabilities and partners closely with various teams to define product capabilities and ensure high-quality delivery.
Responsibilities
- Own and maintain the product backlog, ensuring features, epics, and stories are aligned with business priorities
- Prioritize work based on customer value, operational impact, strategic initiatives, and technical dependencies
- Build and refine backlog items for upcoming sprints, program increments, and future releases
- Ensure stories meet Definition of Ready and are prepared for development execution
- Gather, analyze, and document business requirements from stakeholders across multiple domains
- Translate business needs into clear user stories, acceptance criteria, process flows, and business rules
- Lead functional story refinement sessions and collaborate with technical leads during solution reviews
- Ensure requirements are complete, testable, and understandable for engineering and QA teams
- Participate in sprint planning, backlog grooming, demos, retrospectives, and release activities
- Partner with Scrum Masters, engineers, and quality engineers to remove ambiguity and support delivery
- Monitor progress against commitments and proactively address risks, blockers, and dependencies
- Validate completed work against acceptance criteria and business expectations
- Serve as the primary liaison between business stakeholders and technical delivery teams
- Facilitate alignment across dependent domains including Reservations, Payments, Loyalty, Guest Profile, and other platform services
- Communicate priorities, delivery status, risks, and upcoming initiatives to stakeholders and leadership
- Support executive updates, demos, and product reviews
Skills
- Bachelor's degree in information technology, computer science or a related field or equivalate professional experience
- 5 years' experience in the business, technology, sales and marketing, management operations, or related professional area
- At least 4 years of experience with converting business needs into technology requirements
- Experience as a Product Owner, Product Analyst, Business Analyst, or Product Manager in an Agile environment
- Strong understanding of eCommerce, shopping cart, checkout, order management, reservations, or digital commerce platforms
- Experience writing user stories, acceptance criteria, epics, and process documentation
- Strong stakeholder management and communication skills
- Experience with Jira, Confluence, Agile methodologies, and cross-functional product teams
- Ability to balance strategic planning with hands-on delivery execution
- Experience working with APIs, microservices, and platform-based architectures
Benefits
- 401(k) plan
- Stock purchase plan
- Discounts at Marriott properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts
- Coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave
- Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually
- Marriott HQ is committed to a hybrid work environment that enables associates to Be connected
- Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions
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