Note: The job is a remote job and is open to candidates in USA. hireVouch is focused on creating innovative software solutions with a social mission. They are seeking a Full Stack Software Engineer to understand customer needs and develop software that addresses online threats while enhancing customer satisfaction.
Responsibilities
- First, understand our customers and their business. Then build against our growing backlog of vetted customer needs. Refining the solutions, eliminating inefficiencies to improve performance and swarming around new features with your colleagues
- Provide on-site support to marquee customers, apply our products in solving customer problems, responsible for sharing insights from customer support and identifying new opportunities for our products with those customers
- Rapid, collaborative development to get products out to the market
- Individual R&D, bringing new innovations to bear in striving to eliminate exploitation online
- Ability to be a direct customer liaison, providing front-line support for customer challenges and system support and troubleshooting, understanding of customer problems and potential resolutions. As we grow, partnering with Customer Success Managers
Skills
- An aspiration to do something with a social mission, make customers happy, solving problems every day and being recognized for that success
- Desire to help drive our business and social mission of 'protecting life online' by building the next generation of software and cloud services to address emerging online threats
- Experience that would fit for this role: a full stack engineer, with broad experience in programming and learning new languages (JavaScript, Java/C++, Python, we love them all), web services and API level integrations, cloud-based computing and storage
- Understanding of the current technology in security, privacy and other related products
- Ability to be a direct customer liaison, providing front-line support for customer challenges and system support and troubleshooting, understanding of customer problems and potential resolutions
- College degree(s)
- Compelling life or work experience
- Track record of success
- Clear progression/links between career choices
Company Overview