Note: The job is a remote job and is open to candidates in USA. Professional Case Management is dedicated to enhancing the quality of life of clients through various services. The Group Product Manager will act as a strategic leader for the eSource ecosystem, responsible for product roadmaps, vendor governance, and ensuring compliance and data integrity.
Responsibilities
- Lead discovery efforts to understand user workflows, business needs, technology gaps, and product opportunities
- Define product vision, strategy, and success metrics for assigned product portfolios
- Map high‑level workflows and translate business needs into product requirements and epics
- Partner with business, operational, technical, and leadership stakeholders to gather input and validate direction
- Develop and maintain business cases, including value propositions, cost estimates, high‑level timelines, and implementation roadmaps
- Ensure planning, analysis, and recommendations are clearly documented and support executive‑level decision‑making
- Balance short‑term delivery needs with long‑term strategic objectives
- Serve as product owner for assigned platforms, systems, or digital tools
- Own and maintain product roadmaps, backlogs, and prioritization frameworks
- Identify, evaluate, and propose enhancements, optimizations, and new product capabilities
- Coordinate with vendors, internal technology teams, and business partners to support successful delivery and adoption
- Collaborate with change management, training, and operations teams to support onboarding and ongoing user success
- Establish and maintain governance, documentation, and decision‑making processes for products
- Ensure solutions align with organizational priorities, architectural standards, security, and regulatory/compliance requirements
- Monitor performance metrics and user feedback to inform continuous improvement
- Perform other duties as assigned
Skills
- Bachelor's degree in Business, Information Systems, Computer Science, Healthcare Administration, or a related field (required); Master's degree preferred
- 5+ years of experience in product management, business analysis, technology implementation, or related roles
- Experience managing complex platforms, enterprise systems, or multi‑stakeholder products
- Proven ability to define product strategy, build business cases, and present recommendations to senior leadership
- Strong understanding of end‑to‑end product lifecycle management
- Excellent communication, collaboration, and stakeholder engagement skills
- Ability to operate effectively in fast‑paced, cross‑functional environments
- Experience with digital platforms, mobile or web‑based applications, or workflow automation
- Familiarity working within or alongside a formal PMO, agile delivery, or scaled product frameworks
- Experience managing vendor relationships and third‑party solutions
- Agile, product ownership, or project management certifications (e.g., CSPO, SAFe, PMP) are a plus
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Company Paid Short Term Disability
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid Time Off
- Voluntary Benefits
Company Overview