Note: The job is a remote job and is open to candidates in USA. BigID is an innovative tech startup focusing on data security, compliance, privacy, and AI data management. The Head of Revenue Operations will own the operating rhythm and analytics for the Go-To-Market organization, partnering with executive leadership to improve forecast accuracy and drive pipeline generation.
Responsibilities
- Lead key operations functions for GTM, Post Sales, Marketing and Strategic Initiatives; develop overarching strategies for these functions, drive alignment with key stakeholders, and ensure effective and efficient execution
- Be a trusted partner to our GTM Leadership team, work closely with them to understand their business needs, and align the team roadmap and outputs to quickly meet them
- Design, develop, and continuously optimize the GTM reporting suite - strive for clarity and simplicity that enables better and faster decision making for Leadership
- Own executive operating cadences, including forecast reviews, pipeline reviews, quarterly business reviews, and strategic planning processes
- Translate complex analytical outputs into clear stories that drive business decisions
- Support key GTM projects and initiatives with robust and insightful ad-hoc reporting and analysis
- Lead annual and in-year GTM planning, including capacity planning, territory design, quota setting, compensation planning, organizational design, and investment prioritization
- Own executive and board-level reporting, ensuring consistent definitions, metrics, and business narratives across the organization
- Relentlessly search out opportunities to automate and scale - particularly via the use of Agentic AI - reporting assets, improve data quality, and enable greater self-service analytics and insights
- Develop long-term Reporting and Insights team strategy, build a provocative and audacious roadmap and hiring plan to support growth
- Partner closely with GTM Systems leadership to establish priorities, governance, and execution plans across Salesforce, Clari, marketing and customer systems, and operational tooling
- Drive alignment across Sales, Marketing, Post Sales and Finance organizations to ensure operational consistency and execution against company objectives
- Provide mentorship and leadership to all team members - constantly focus on their development and career progression
Skills
- 10+ years of experience in Sales Operations, Consulting, Business Reporting, or related functions; 7+ years of experience with CRM and BI Reporting tools
- Proven ability to influence executive leadership through data, operational rigor, and clear communication
- Deep experience in SaaS forecasting, pipeline management, revenue planning, territory design, quota setting, and compensation administration
- A deep passion for telling engaging stories with complex data
- Comprehensive understanding of Sales, Marketing, CS and Finance metrics in a SaaS / Subscription-software environment
- Comfortable to do whatever is necessary to get the job done - whether it's digging deep into spreadsheet analysis or presenting to our Board of Directors - no task is too menial or 'above your grade.'
- Systems thinker - understands the broader implications of (seemingly) small decisions, always thinking about the longer-term and secondary/tertiary impacts
- Start-up work ethic - willing to put in the time and sweat to help us win the market
- Strong business acumen and analysis skills, including written communication and presentation development
- Must be able to exercise independent judgment with little or no oversight
Company Overview