Note: The job is a remote job and is open to candidates in USA. 1-800-GOT-JUNK? is part of O2E Brands and is looking for passionate, customer-focused individuals to join their team as Inbound Sales Agents. In this role, you will be the first point of contact for customers, answering inquiries and converting them into bookings, while providing a world-class customer experience.
Responsibilities
- Answer incoming calls and provide a world-class experience for our customers
- You receive inbound calls only - there are no outbound cold calls in this role
- Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger
- Customers call in for various reasons, such as inquiring about our services, having junk to remove, and wanting to know if we service their area, when we can take it away, and often ask about pricing. In these instances, you will answer their questions to convert those inquiries to bookings for our truck team members to take away their items
- All new agents must be available to start on February 13th
- You’ll start with 3 weeks of fully paid, remote training to set you up for success
- After training, you’ll join a team led by a supportive Team Lead who will guide your development and help you continue to grow
Skills
- You are legally authorized to work in Canada AND currently reside in Nova Scotia
- Training availability for the first 3 weeks to work between 11:00 AM and 7.30 PM, Monday-Friday AST
- A very friendly telephone manner, strong written and verbal communication skills
- Comfortable learning new technology & good typing speed (minimum 25wpm)
- A quiet space at home, a quick & reliable internet connection, and a good personal computer with a minimum 8GB of memory
- A wired connection using an Ethernet cable is required
- Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!
Benefits
- Get an extended health benefits package after a 3-month probation period
Company Overview
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