Note: The job is a remote job and is open to candidates in USA. Allianz is a trusted insurance and asset management company, and they are seeking a motivated Inside Sales Associate to join their travel sales team. The role focuses on assisting customers with their travel insurance needs by responding to inquiries, providing product information, and closing sales in a fully remote environment.
Responsibilities
- Respond to inbound customer inquiries via phone and email with professionalism and empathy
- Identify customer needs and provide optimal or alternative product solutions to meet those needs
- Educate potential clients on their insurance options, provide quotes, and close sales
- Responsible for in-depth knowledge of products and services offered, learning about products and staying up to date on new product or policy changes
- Accurately enter pertinent customer data and research customer information
- Able to close a sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment
- Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use
Skills
- High school diploma or equivalent diploma
- Six (6) to twelve (12) months in a customer service environment with previous success in a sales-based environment preferred but not required
- Possess superb customer service skills, a strong customer focus, and commitment to customer satisfaction
- While this role is fully remote, candidates must reside in either Virginia or Florida
- Eligibility to obtain a license for selling travel insurance across all 50 states. A limited lines license will be acquired post-hire, requiring background checks but no testing
- Strong sales, customer service, and communication skills
- Proficiency in using remote work tools, AI tools, and data analytics
Benefits
- Uncapped incentive structure
- Performance-based bonuses, merit increases, and other incentives based on individual and company performance
- A large variety of courses and targeted development programs
- International mobility and career progression are encouraged
- Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance
- A comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, paid time off, and other employee programs
Company Overview
Allianz is an integrated financial services company offering a range of products, services, and solutions in insurance and asset management. It is a sub-organization of Britannia Rescue. It was founded in 1890, and is headquartered in München, Bayern, DEU, with a workforce of 10001+ employees. Its website is https://www.allianz.com/.