Note: The job is a remote job and is open to candidates in USA. Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. They are seeking a Junior Plan Document Analyst to support the preparation and auditing of Plan Documents while enhancing customer service and quality assurance processes.
Responsibilities
- Supports the Plan Document Specialists in the preparation or auditing of the Plan Document
- Acts as a liaison between other departments, vendors and clients to ensure collaborative progress toward desired state
- Demonstrates strategic business acumen in making decisions to affect bottom line focus
- Develop, generate, trend and deliver reports accurately and timely
- Assists in first line troubleshooting for technical issues
- Actively facilitates/participates in committee meetings as assigned
- Supports Account Management and the Plan Document Specialists in Customer meetings
- Provides timely and thorough follow-up with internal and external customers
- Acts as a role model in demonstrating the core values in customer service delivery
- Attends and participates in committee meetings and training sessions
- Performs self-quality monitoring in order to develop and execute plans to meet established goals
- Provides ongoing feedback to help optimize quality performance
- Collaborates with staff and cross-departmentally to improve or streamline procedures
Skills
- High School Diploma or equivalent
- Strong working understanding of Third-Party Administration
- Working knowledge of ERISA, ACA and other employee benefit regulations
- Working knowledge of computers and software including but not limited to Microsoft Office products
- Proficient mathematical, 10-key and typing skills
- Demonstrated organizational skills, problem-solving, analytical skills and detail oriented
- Demonstrated ability to remain neutral and maintain confidentiality
- Strong written and oral communication skills
- Demonstrated ability to work independently, prioritize workloads multi-task and manage priorities in order to meet deadlines
- Bachelor's degree preferred or equivalent combination of education and experience
Benefits
- Multiple Health plan options
- Company paid employee premiums for disability and life insurance
- Parental Leave Policy
- 20 days PTO to start / 10 Paid Holidays
- Tuition reimbursement
- 401k Company contribution
- Company paid Short & Long term Disability plus Life Insurance
- Professional development initiatives / continuous learning opportunities
- Opportunities to participate in and support the company's diversity and inclusion initiatives
Company Overview