Note: The job is a remote job and is open to candidates in USA. Sunbit is a leading financial technology company headquartered in Los Angeles, California, specializing in innovative financing solutions. The Key Account Manager will manage a defined book of business in the dental sector, focusing on building relationships and driving growth through consultative account management.
Responsibilities
- Own and grow a defined book of business across dental practices and DSOs, driving consistent increases in Sunbit adoption, application velocity, and loan volume
- Build trusted, long-term relationships with key decision makers: practice owners, DSOs, office managers, treatment coordinators, and front-office teams
- Lead recurring performance reviews (monthly, quarterly) using practice data to highlight wins, uncover opportunities, and align on plans for growth
- Deliver high-impact training and coaching for office teams to improve financial presentation skills, Sunbit workflows, and overall patient conversion
- Collaborate cross-functionally with Partner Success Managers, the Training Manager, Marketing, and Operations to support practice performance and execute territory strategies
- Execute territory plans including routing, visit cadence, segmentation, and prioritized account focus based on performance trends
- Maintain disciplined CRM management (activity, notes, scheduling, account planning) to support forecasting and business visibility
- Share critical field insights (market trends, competitive intel, partner needs) with leadership to shape product enhancements and go-to-market strategy
- Represent Sunbit with professionalism and expertise, always focused on helping practices serve more patients through responsible financing solutions
Skills
- 3+ years managing a territory and book of business across dental practices and DSOs
- Demonstrated track record of growing existing accounts through strong relationships, training, data-driven performance conversations, and strategic influence
- Experience coaching front-line staff and managers, preferably in a workflow-driven or technology-enabled environment
- Strong business acumen and comfort with performance metrics, including conversion trends, account segmentation, and revenue planning
- Excellent verbal and written communication skills; confident leading trainings, business reviews, and group discussions
- Highly organized with strong time-management, pipeline planning, and territory routing skills
- A self-motivated, proactive, high-ownership mindset — someone who thrives in a dynamic, fast-growing environment
- Willingness to travel 50%+ (overnights included)
- Mastery of productivity tools (PowerPoint, Excel, CRM systems)
- 3+ years in field sales, account management, or DSO/practice consulting in the dental industry (highly preferred), medical, healthcare, or other in-office services
Benefits
- Competitive pay and stock options
- Unlimited PTO
- Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
- Newly added HSA and Pet Insurance
- 401K Plan with Matching
- Cell Phone Stipend
Company Overview