Note: The job is a remote job and is open to candidates in USA. MelroseWakefield Hospital, part of Tufts Medical Center, is seeking a Lead Clinical Administrative Coordinator for their ENT Clinic. This role provides administrative and business support, focusing on operational goals and clinical administration duties, while coordinating the work of an assigned group of administrative staff to enhance the practice’s revenue cycle and patient experience.
Responsibilities
- Manages the referral process for the practice to ensure effective coordination of care
- Assists in developing coverage plans and arranging staffing
- Coordinates training, assignment, and set-up of new staff: processing network request forms, passwords, and informing Practice Manager of any need for equipment ordering/set-up
- Takes a lead role in template creation and changes related to this position and identifies opportunity to improve productivity/efficiency
- Identifies and participates in performance improvement and other special projects
- Assists in assuring regulatory compliance and completes rounds of the work area to assess improvement needs
- Manages copay collection logs and organizes daily deposits for Practice Manager
- Manages inventory of supplies related to front desk, exam rooms, and team rooms and notifies Practice Manager when to place orders
- Holds practice coordinator meetings to assign tasks dependent on the needs of the practice
Skills
- Associate's degree AND Three (3) years of experience supporting customers OR
- High school diploma or equivalent AND Five (5) years of experience supporting customers with at least two (2) years of experience in a healthcare setting
- Five (5) years of experience in a healthcare setting, including staffing and scheduling
- Bilingual
Benefits
- Comprehensive Total Rewards package that supports your health, financial security, and career growth
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