Note: The job is a remote job and is open to candidates in USA. Vanta is a company dedicated to helping businesses earn and prove trust through continuous security monitoring. As the Lead People Business Partner for Post-Sales, you will act as a trusted advisor to the SVP of Post-Sales, focusing on enhancing team performance and organizational effectiveness across Account Management, Customer Success, and Support.
Responsibilities
- Serve as a trusted thought partner, consultant, and coach to the SVP of Post-Sales and their leaders across Account Management, Customer Success, and Support
- Serve as the primary point of contact for Director+ leaders across the global Post-Sales organization
- Lead headcount planning for the Post-Sales org in partnership with Finance, RevOps, and Recruiting - from business justification through execution
- Provide guidance and thought leadership on performance management, change management, employee relations, workforce and talent planning, career development, and manager development
- Partner with leaders to foster a high-performance culture, driving initiatives that improve employee performance, engagement, and retention across the post-sales org
- Collect and analyze data - attrition, engagement, performance, and customer health trends - to deliver insights and influence business decisions
- Assess organizational health and effectiveness on a regular basis, identifying opportunities to improve structure, efficiency, and scalability as the org grows
- Drive end-to-end project management and execution of critical People programs - performance reviews, compensation planning, talent reviews, and engagement surveys - for the post-sales client group
- Partner cross-functionally with Talent, People Ops, Legal, Finance, and other GTM PBPs to ensure alignment across the broader Revenue organization
- Act as a senior member of the PBP team, helping shape and evolve PBP programs, policies, and best practices across the function
Skills
- 8-10+ years of experience as a People/HR Business Partner, including direct experience supporting senior (VP+) leaders in a fast-paced, high-growth environment
- Strategic thinker with a strong ability to translate business needs into people initiatives and org strategy
- Deep expertise in HR fundamentals - performance management, employee relations, workforce planning, compensation, and talent development - with awareness of emerging trends
- Strong business acumen with fluency in the metrics that drive a post-sales org - retention, NRR, customer health, and capacity - and curiosity to understand how the business operates
- Experience leading org design and restructuring efforts - including sensitive leadership transitions and change communications - with sound judgment on sequencing and stakeholder management
- Skilled at influencing senior stakeholders without direct authority, and comfortable holding a position diplomatically even under pushback from executives
- Brings structured frameworks to ambiguous or high-stakes decisions (e.g., comp, leveling, org changes) rather than relying on ad hoc judgment calls
- Comfortable operating with minimal direction - able to independently structure an approach to loosely-scoped or ambiguous asks from senior leaders
- Comfort analyzing data and translating it into clear, actionable recommendations, including using AI-enabled tools where data isn't readily available
- A demonstrated track record of bias for action - rolling up your sleeves and getting things done
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact
- Must be authorized to work in the U.S. without the need for current or future employer sponsorship
- Experience partnering with Pre-Sales, Customer Success, Account Management, or Support organizations strongly preferred
Benefits
- Offers Equity
- This role is also eligible for medical benefits
- 401(k) plan
- Other company perk programs
- Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
- 16 weeks paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who report to the SF and NYC office
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of Sick Time
- 11 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
Company Overview