Note: The job is a remote job and is open to candidates in USA. National 4-H Council is the nation’s largest youth development organization, empowering nearly 6 million young people each year. They are seeking an LMS Administrator to lead the administration, optimization, and continuous improvement of their Moodle-based Learning Management System, ensuring high-quality learning experiences for youth, volunteers, educators, and partners across the country.
Responsibilities
- Manage the daily operation, continuous improvement, maintenance, and support the upgrades of the Moodle-based LMS and associated extensions and plug-ins
- Configure user accounts, roles, permissions, and enrollment
- Ensure system security, data integrity, and compliance with privacy standards in coordination with internal stakeholders
- Monitor performance and troubleshoot technical issues, escalating to vendors when necessary
- Provide timely support to Extension, volunteers, internal teams, and learners using the LMS
- Develop user-friendly guides, FAQs, and training resources
- Conduct regular and recurring training sessions for all users of the LMS
- Gather feedback to continuously improve the user experience
- Partner with internal teams to build, implement, maintain, and optimize course structures and templates
- Support curriculum developers with course setup, design, and delivery
- Ensure accessibility standards and best practices are applied to all courses
- Maintain consistency of design and branding across courses
- Generate reports for Extension, internal teams, donors, and others as identified to track learner engagement and program impact
- Monitor usage data to identify areas for improvement
- Design and maintain dashboards to track learner engagement and program outcomes
Skills
- Bachelor's degree in Information Technology, Computer Science, Educational Technology, or related field; or equivalent work experience and/or training
- 3+ years of hands-on experience administering and configuring Moodle or another Learning Management System
- Proven experience executing LMS administration tasks (i.e., user management, roles, permissions, enrollment, etc.)
- Proven experience troubleshooting and resolving LMS-related issues effectively
- Demonstrated understanding of system security compliance, data integrity, and data governance
- Experienced presenter in a remote environment with the ability to navigate and host online meetings with ease
- Familiarity with e-learning principles, instructional design, and digital content standards (SCORM, H5P, etc.)
- Experience providing end-user support and training for diverse user groups in an LMS environment
- Experience creating user-friendly learning documentation, aids, and training materials for different users
- Proven experience managing multiple tasks, deadlines, projects, and stakeholders in a fast-paced environment
- Strong written and verbal communication skills, including the ability to explain technical issues to non-technical audiences
- Knowledge of accessibility standards and inclusive design practices
- Experience with Moodle customizations, plugins, or integrations
- Experience integrating LMS with third-party systems (e.g., Zoom, CRM, and other enterprise tools)
- Certifications related to Moodle administration or other learning technologies
- Experience working in nonprofit, youth-serving, or higher education settings
- Familiarity with data analytics and visualization tools for educational reporting
- Experience with large-scale system data migrations (e.g., user, course, or content)
Company Overview