Note: The job is a remote job and is open to candidates in USA. O'Reilly Auto Parts is a company with a strong promote-from-within philosophy, encouraging career growth. They are seeking a Learning Systems Administrator to provide operational and technical support for the Learning & Development team, coordinating training operations and improving processes.
Responsibilities
- Provide administrative support for Learning & Development initiatives and programs
- Maintain records, documentation, forms, and standard operating procedures
- Support instructor-led and virtual learning events through preparation, coordination, and follow-up activities
- Serve as the first point of contact for basic training support requests from field team members
- Assist employees with training completion verification and common learning-related questions
- Troubleshoot routine issues and escalate complex technical or system-related concerns to the appropriate teams
- Provide timely and professional support via phone, email, and other communication channels
- Identify opportunities to improve administrative workflows and learner support processes
- Develop and maintain standardized procedures, templates, and documentation
- Partner with the L&D Administrative Supervisor to implement continuous improvements that enhance the learner experience and reduce administrative effort
- Coordinate administrative activities for the You Rock Recognition Program
- Track nominations, recognition activity, communications, and program reporting
- Help maintain recognition records and assist with program logistics and communications
- Support Learning & Development team meetings, projects, and special initiatives
- Respond to questions from field leaders and team members regarding training resources and processes
Skills
- Associate's degree or equivalent work experience
- 2+ years of administrative, operations, customer support, or Learning & Development experience
- Strong organizational skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong customer service mindset with a focus on supporting field team members
- Proficiency with Microsoft Office, including Outlook, Word, PowerPoint, and Excel
- Advanced Microsoft Excel skills, including PivotTables, formulas, Power Query, or similar reporting capabilities
- Experience creating workflows or automations using Microsoft Power Automate, Power Apps, or other automation tools
- Experience supporting Learning & Development, Human Resources, or Training teams
- Experience preparing reports and working with training data
- Familiarity with Microsoft Teams and SharePoint
- Experience documenting processes and developing standard operating procedures
- Continuous improvement experience using Lean, Six Sigma, or similar methodologies is a plus
Benefits
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
Company Overview