[Remote] Licensed Inside Sales Representative (Remote / Home-Based)

Note: The job is a remote job and is open to candidates in USA. Allstate is a leading insurance company dedicated to protecting families and their belongings. They are seeking a Licensed Inside Sales Representative who will drive sales growth through inbound and outbound customer interactions, utilizing strong sales skills to recommend tailored insurance solutions.

Responsibilities

• Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment
• Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies
• Convert warm leads into customers using a proven consultative sales strategy — no cold calling required
• Work from home to drive sales growth while delivering an exceptional, customer-first experience
• Handle inbound and outbound customer calls as the primary method of customer engagement
• Maintain availability during assigned work hours to meet call volume and service expectations. This function is particularly crucial during an employee’s first 90 days of employment
• Deliver consultative sales conversations and complete transactions during live customer interactions
• Adhere to assigned schedules, including evenings and weekends, based on business coverage needs
• Meet established productivity, quality, and performance standards
• Navigate multiple computer systems simultaneously while actively engaged with customers

Skills

• At least 1 year of experience in sales or customer service (with a sales focus)
• Active Personal Lines or Property & Casualty Producer license in your state of residence (preferred)
• If unlicensed, ability to obtain a Personal Lines or Property & Casualty Producer license with Allstate's support
• Sales Representatives are required to obtain and maintain all required resident and non-resident Producer licenses necessary to sell insurance products in any state designated by Allstate. This includes obtaining non-resident Producer licenses in all states as required for the role
• If hired, Sales Representative must relinquish all non-Allstate insurance carrier appointments and may not hold active appointments with other carriers while employed in this role, in accordance with Allstate licensing and appointment policies
• High school diploma or GED required
• Reliable high-speed internet with wired connection (Ethernet)
• Dedicated, distraction-free home workspace (equipment provided)
• Comfortable working evenings and weekends
• Receptive to feedback and performance coaching
• Strong communication, critical thinking, and multitasking skills
• Competitive, highly self-motivated and enjoys being rewarded for your efforts
• Able to work independently and hold yourself accountable for your performance
• Ability to navigate multiple computer systems simultaneously

Benefits

• Full suite of employee benefits starting day one
• Health, dental, and vision insurance
• 401(k) with company match and pension plan
• Tuition reimbursement and career development
• Wellness programs
• Paid training from day one (classroom and hands-on)
• Licensing support: study materials, exam reimbursement, and assistance
• Monthly internet reimbursement
• Home office equipment provided by Allstate
• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs

Company Overview