Note: The job is a remote job and is open to candidates in USA. Cyera is a company focused on enabling enterprises to adopt AI securely. As the Manager of Channel Operations, you will strategically oversee Channel Operations, collaborating with senior leadership to develop scalable processes and metrics to enhance partner-sourced revenue.
Responsibilities
- Partner closely with Channel & Alliances leadership to design and evolve the Channel operating model, with a strong focus on scaling success with Cyera’s top strategic partners
- Establish clear operational frameworks for how Cyera works with GSIs, Resellers & VARs, Technology Alliances, and CSP partners, aligned to our ICP (G2K and Enterprise)
- Help define and operationalize the channel operating cadence (QBR inputs, metric reviews, planning cycles, and run-the-business insights)
- Define, monitor, and continuously improve KPIs that measure channel effectiveness and growth, including:
- Partner-sourced and partner-influenced pipeline and closed-won revenue
- Deal registration quality, velocity, and conversion
- Partner activation and engagement
- Program participation and enablement signals
- Build executive-ready dashboards and reporting that translate partner activity into actionable insights and clear investment decisions
- Own and evolve core Channel Ops processes, including:
- Deal registration lifecycle and governance
- Partner program operations and enforcement
- Incentive and SPIFF tracking and readiness
- Partner enablement and certification tracking
- Ensure processes are scalable, documented, and built for growth, not one-off execution
- Serve as the business owner for Channel Operations workflows in Salesforce (strong understanding required; admin support available)
- Partner with RevOps Systems and leadership to evaluate, recommend, and scale additional tooling where appropriate (e.g., PRM solutions, analytics tools, marketplace tooling)
- Support and operationalize cloud marketplace motions (e.g., AWS Marketplace) as part of broader channel workflows and reporting
- Manage and mentor one Channel Ops IC, providing direction, prioritization, and development
- Act as a trusted partner to Channel leadership, Sales, Finance, Marketing, and Enablement to ensure alignment and execution
- Bring structure, clarity, and momentum to a rapidly evolving Channel organization
Skills
- 5+ years in Channel Operations, Partner Operations, or GTM Operations supporting partner-led growth in a SaaS environment (cybersecurity strongly preferred)
- Proven ability to build and scale processes in ambiguous, fast-growing organizations; comfortable being both a thought partner and a builder
- Experience supporting complex partner ecosystems including GSIs, Resellers/VARs, Technology Alliances, and CSPs
- Strong Salesforce expertise with the ability to design reporting, dashboards, and workflows that leadership trusts and uses
- Experience managing or mentoring others and operating as a senior partner to Channel leadership
- You naturally think in terms of repeatability, leverage, and long-term growth rather than short-term fixes
Benefits
- Ability to work remotely, with office setup reimbursement
- Competitive salary
- Unlimited PTO
- Paid holidays and sick time
- Health, vision, and dental insurance
- Life, short and long-term disability insurance
Company Overview
Company H1B Sponsorship