Note: The job is a remote job and is open to candidates in USA. Paddle is a company that provides innovative payment solutions for SaaS businesses. They are seeking a Manager of Solutions Engineering to lead and develop their Solutions team, focusing on coaching, collaboration with sales, and driving regional results.
Responsibilities
- Build a high-performing team that delivers exceptional results and drives regional revenue, creating an environment where people love the work and impact they're making
- Be a role model who improves everything around you - from team processes to customer experiences to cross-functional collaboration
- Own successful go-lives and revenue realization, ensuring your team delivers high-quality implementations that meet commitments and drive measurable value
- Translate company objectives into clear priorities and measurable goals, ensuring your team understands how their work connects to Paddle's mission and success
- Foster a culture where people feel safe to innovate, take ownership, and continuously raise the bar
- Champion collaboration across teams and geographies, balancing regional needs with company-wide priorities to maximize impact
Skills
- You have leadership experience - whether through managing a team, leading a Solutions function, or mentoring others in customer-facing technical roles
- You enjoy the full customer lifecycle from pre-sales through go-live, with a track record of driving revenue realization
- You carry a deep understanding of both solutions engineering craft and what it takes to be a great people leader
- You prioritise simplifying complexity - breaking down ambiguous challenges into clear action and helping others do the same
- You enjoy coaching and developing people, with a track record of helping team members grow through honest, direct feedback
- You take a data-driven approach to making decisions, setting measurable goals, and tracking team performance
- You believe cross-functional partnerships and networks of trust across teams and geographies
Benefits
- We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both!
- We offer all team members unlimited holidays and 4 months paid family leave regardless of gender.
- We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Company Overview
Company H1B Sponsorship