Note: The job is a remote job and is open to candidates in USA. Better is an AI-native platform revolutionizing home finance to make the process faster and more transparent. At NEO Home Loans, the Mortgage Loan Processor will manage the end-to-end processing of mortgage loan applications, ensuring accuracy and compliance while providing excellent client support.
Responsibilities
• Manage the end-to-end processing of mortgage loan applications, ensuring all necessary documents are collected and reviewed for accuracy
• Collaborate with loan officers, underwriters, and processors to facilitate a smooth and efficient application process
• Oversee the organization and maintenance of loan files, ensuring compliance with regulatory standards and company policies
• Verify and validate all required documents and information provided by clients
• Act as a primary point of contact for clients, providing updates on the status of their loan applications
• Address client inquiries and concerns in a timely and professional manner
• Collaborate with internal teams, including underwriting, processing, and closing departments, to ensure a coordinated and efficient workflow
• Communicate with external stakeholders, such as real estate agents and title companies, to coordinate the closing process
• Ensure compliance with industry regulations, company policies, and loan program guidelines
• Conduct quality assurance checks to minimize errors and ensure accuracy in loan documentation
• Monitor and manage the loan pipeline to track the progress of applications and meet closing deadlines
• Provide regular updates to all relevant parties on the status of loans in process
• Proactively identify and address issues or challenges that may arise during the loan application process
• Work with internal teams to find solutions and ensure a positive client experience
• Provide administrative support to loan officers and other team members as needed
• Assist in maintaining accurate and up-to-date records in the loan management system
Skills
• Bachelor's degree in business, finance, or a related field
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Detail-oriented with a focus on accuracy
• Familiarity with mortgage software and documentation tools
• Previous experience in mortgage lending operations or loan coordination is preferred
Benefits
• Performance-driven compensation
• Comprehensive, flexible health benefits
• Financial wellbeing & long-term support
• Time to recharge
• Support for families
• Holistic wellbeing support
• Flexibility in how you work and live
• Daily perks that make work better
• An exceptional NYC office experience
Company Overview
• Better Home & Finance Holding Company (NASDAQ: BETR; BETRW) is the first AI-native mortgage and home equity finance platform, and first fintech to fund more than $100B in loan volume. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://better.com.
Company H1B Sponsorship
• Better has a track record of offering H1B sponsorships, with 2 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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