← All Jobs
Posted May 14, 2026

[Remote] Mortgage Loan Processor, NEO Home Loans

Apply Now
Note: The job is a remote job and is open to candidates in USA. Better is an AI-native platform revolutionizing home finance to make the process faster and more transparent. At NEO Home Loans, the Mortgage Loan Processor will manage the end-to-end processing of mortgage loan applications, ensuring accuracy and compliance while providing excellent client support. Responsibilities • Manage the end-to-end processing of mortgage loan applications, ensuring all necessary documents are collected and reviewed for accuracy • Collaborate with loan officers, underwriters, and processors to facilitate a smooth and efficient application process • Oversee the organization and maintenance of loan files, ensuring compliance with regulatory standards and company policies • Verify and validate all required documents and information provided by clients • Act as a primary point of contact for clients, providing updates on the status of their loan applications • Address client inquiries and concerns in a timely and professional manner • Collaborate with internal teams, including underwriting, processing, and closing departments, to ensure a coordinated and efficient workflow • Communicate with external stakeholders, such as real estate agents and title companies, to coordinate the closing process • Ensure compliance with industry regulations, company policies, and loan program guidelines • Conduct quality assurance checks to minimize errors and ensure accuracy in loan documentation • Monitor and manage the loan pipeline to track the progress of applications and meet closing deadlines • Provide regular updates to all relevant parties on the status of loans in process • Proactively identify and address issues or challenges that may arise during the loan application process • Work with internal teams to find solutions and ensure a positive client experience • Provide administrative support to loan officers and other team members as needed • Assist in maintaining accurate and up-to-date records in the loan management system Skills • Bachelor's degree in business, finance, or a related field • Strong organizational and multitasking skills • Excellent communication and interpersonal skills • Detail-oriented with a focus on accuracy • Familiarity with mortgage software and documentation tools • Previous experience in mortgage lending operations or loan coordination is preferred Benefits • Performance-driven compensation • Comprehensive, flexible health benefits • Financial wellbeing & long-term support • Time to recharge • Support for families • Holistic wellbeing support • Flexibility in how you work and live • Daily perks that make work better • An exceptional NYC office experience Company Overview • Better Home & Finance Holding Company (NASDAQ: BETR; BETRW) is the first AI-native mortgage and home equity finance platform, and first fintech to fund more than $100B in loan volume. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://better.com. Company H1B Sponsorship • Better has a track record of offering H1B sponsorships, with 2 in 2024. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job