Note: The job is a remote job and is open to candidates in USA. Philips is a health technology company dedicated to improving healthcare access for everyone. The Network Engineer will support sales teams and implementation teams by ensuring successful integration of patient monitoring solutions into healthcare IT environments.
Responsibilities
- Consult with healthcare institutions to ensure successful integration of solutions into the customer IT environment
- Act as subject matter expert for complex IT concepts within the specialization for the local implementation teams to ensure complete solution delivery
- Deploys and/or integrates software solutions within the purview of the associated domain for complex IT solutions which carry proprietary real-time life critical data and are required to reliably output to hospital IT environments
- Educates customers on system maintenance
- Documents solutions to ensure support teams and other consultants can participate in support and onward development
- Practices strong configuration management and version control
- Drives continuous improvements of our implementation methodology and service offerings based on customer feedback
- Is a key member of the implementation project and/or support team; fosters collaboration through sharing experiences, information, perspectives, skills and expertise
Skills
- 5+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment
- Network configuration and/or troubleshooting experience
- Cisco Certified Network Professional (CCNP) certification or relevant experience
- Bachelor's degree in computer science, electronics, biomedical, or other related disciplines or 9+ years of related experience
- Ability to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position
- Excitement about joining a dynamic team and thrive on making a difference
- Experience with patient monitoring systems, telemetry units highly preferred
Benefits
- Field service and lead generation incentive bonus plans
- On-call pay
- Company fleet/car
- Training
- Advancement opportunities
- Annual incentive plan
- Field service incentive bonus
- Sales commission
- Long-term incentives
- Generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
Company Overview