Note: The job is a remote job and is open to candidates in USA. Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA, focused on improving kidney stone treatment. The Clinical Specialist will provide clinical product assistance, train surgical teams, and manage inventory needs while ensuring positive patient outcomes and compliance with company policies.
Responsibilities
- Provide clinical case coverage as assigned
- Train the surgical team to assist in good patient outcomes and verbally support cases during training period
- Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures
- Develop technical acumen to a level to serve as an educational resource
- Demonstrate appropriate interactions with all hospital service providers
- Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits
- Troubleshoot equipment according to standard procedure
- Provide intra-operative clinical product support
- Ensure that 100% of received inventory and returned inventory matches shipping documents
- Reconcile inventory/usage as well as missing inventory
- Assist in the delivery of procedural training to physicians and medical staff
- Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
- In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes
- In Partnership with TSM, support education of APPs, Office and Hospital Staff
- In partnership with TSM, help facilitate and support Residency Education
- Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals
- In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing
- Other duties as assigned
Skills
- Clinical experience such as: Scrub Tech, X-Ray Tech, RN or BSN, Laser Tech
- Industry experience (1-3 years) for Clinical Specialist II
- Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies for Clinical Specialist II
- Comfortable with the pace required to be successful in a start-up for Clinical Specialist II
- Ability to provide intraoperative procedural guidance for Clinical Specialist II
- Willingness to travel outside of the designated territory for Clinical Specialist II
- Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes for Sr. Clinical Specialist
- Clinical experience: Intraoperative Coaching Experience for Sr. Clinical Specialist
- OR experience: Fluent in Staff and Support Training for Sr. Clinical Specialist
- Understands the medical device industry for Sr. Clinical Specialist
- Understands sales processes and training for Sr. Clinical Specialist
- Experience in surgical technique and sterile procedures in the operating room
- Able to travel by car up to 90%
- Compliance with relevant county, state, and federal rules regarding vaccinations
- Experience utilizing fluoroscopy is a plus
- Customer relationship and procedural skill development are highly desired
- Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc)
- Urology experience preferred
Benefits
- Auto Allowance: $9,600
- Cell Phone/Internet Allowance: $1,800
- Stock options: ownership and a stake in growing a mission-driven company
- Employee benefits package that includes 401(k), healthcare insurance and paid vacation
Company Overview
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