Note: The job is a remote job and is open to candidates in USA. CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches with advanced AI-native platforms. The role of Platform Professional Services Senior Consultant involves advising customers on Next-Gen SIEM capabilities, enhancing their security outcomes, and collaborating with cross-functional teams to operationalize these solutions.
Responsibilities
- Work independently providing best-in-class delivery and integration services to a wide range of organizations and verticals
- Act a trusted advisor to help lead customers to mature outcomes using next generation SIEM, log management, AI assisted investigations and SOAR features and functionality
- Provide knowledge transfer of Falcon Next-Gen and other relevant Falcon modules to our customers
Skills
- 2+ years of experience working with log management/SIEM solutions (e.g., Falcon Next-Gen SIEM, Splunk, Chronicle, Exabeam, QRadar, Sumo Logic, etc.) and SOAR (e.g., CrowdStrike Fusion, Palo Alto XSOAR, Splunk SOAR, Tines, Swimlane etc.) in a Security Operations role, a professional services consulting role or similar capacity
- Knowledge of skills and best practices related to log analysis, data onboarding, parsing, developing searches, dashboards, and reviewing alerts
- Intermediate (3+ years) knowledge of common cloud providers and their services such as AWS, GCP, and Azure, including hands on configuration of policies and integrations with applications
- Intermediate (3+ years) knowledge of supporting traditional IT Security functions such as directory services, authentication, networking, data storage, endpoint security
- Experience creating, interpreting and modifying configuration, automation and integration scripts with languages, tools and standards such as Python, Powershell, Javascript, YAML, REST API, GO, Cribl, Postman, etc
- Experience using an AI platform for development of integrations, synthesis of security data, assisting with code reviews
- Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders
- Experience translating your knowledge of customer requirements and experiences into feedback for internal product and engineering teams
- Strong problem-solving, written and oral communication skills in English
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
- Experience working with pre-sales teams at a InfoSec software or services organization on technical scoping and requirements gathering, and with post-sales handoffs
- Recent (last 3 years) industry certifications with SANS, ISC2, Amazon, Microsoft, Google and other organizations within the Information Security domain
- Long term (6 months min) recent experience within a SOC performing analysis and triage of security incidents using a SIEM, Log Management and/or SOAR platform
- Extensive applied knowledge and integration experience, with demonstrable use cases with a generative AI platform
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off
Company Overview