Note: The job is a remote job and is open to candidates in USA. PlanSource is a leading cloud-based provider of benefits administration technology and services. The Premium Billing Treasury Analyst is responsible for executing payment processing, reconciliation, and treasury-related functions within Premium Billing operations, ensuring accuracy and compliance across the payment lifecycle.
Responsibilities
- Audit and prepare weekly payments received and create NACHA files for carrier payments
- Prepare debit files for Premium Billing and Boost clients, including applicable fees
- Process wire transfers, check requests, and vendor payments in accordance with payment schedules
- Prepare and execute carrier payments based on coverage schedules and billing timelines
- Reconcile incoming client payments with outgoing carrier payments to ensure alignment and accuracy
- Perform daily quality control of customer payments and investigate discrepancies
- Track and manage payment activity, including splitting out mixed payments and required allocations
- Maintain accurate payment logs and reporting records
- Research and resolve payment discrepancies, including collaborating with clients and carriers
- Communicate payment issues and discrepancies to appropriate internal teams for resolution
- Respond to inquiries from clients, carriers, and internal stakeholders related to payment activity
- Monitor Treasury-related inbox and ensure timely responses to requests
- Partner with Premium Billing, Customer Success, and Accounting teams to support billing and payment operations
- Coordinate with internal stakeholders to ensure consistency between billing data and payment execution
- Support client onboarding and implementation activities related to billing and payment setup
- Support continuous improvement efforts to enhance efficiency of treasury and billing operations
- Identify opportunities to improve workflows, tracking, and automation of payment processes
- Contribute to maintaining consistency, accuracy, and process adherence across treasury functions
- Maintain accurate documentation of payment processes, reconciliations, and discrepancy resolutions
- Ensure compliance with internal controls, financial processes, and operational procedures
- Track and document all payment activity in accordance with established standards
- Assist with other duties and projects as required, including billing and treasury process enhancements
- Participate in open enrollment and high-volume billing cycles as needed
- Perform additional duties as assigned by management
- Use AI-enabled tools to analyze payment trends, discrepancies, and reconciliation patterns to improve accuracy and efficiency
- Apply AI assistance to support documentation, reporting, and issue research
- Identify opportunities to improve treasury workflows through automation and tooling
- Contribute to continuous improvement of billing, payment, and reconciliation processes
Skills
- Strong attention to detail and financial accuracy
- Strong analytical and reconciliation skills
- Ability to manage multiple priorities and meet deadlines
- Strong problem-solving skills
- Excellent communication and collaboration skills
- Experience in a customer service setting
- Proficiency in Microsoft Office, especially Excel
- Ability to work independently and as part of a team
- 1–3+ years of experience in treasury, accounting, billing, or financial operations
- Experience in premium billing, benefits administration, or payment processing preferred
- Bachelor's degree in Finance, Accounting, Business, or related field (or equivalent experience)
Benefits
- Comprehensive health coverage with multiple medical plan options - all covering 100% of in-network preventive care.
- Employer‑fundedHealth Savings Account (HSA) - up to $1,000 annually for family coverage.
- Dental & Vision plans with 100% coverage for routine dental care and $250 vision frame allowance, plus employee-only vision premiums at $0.
- 401(k) with immediate vestingand a50% company match up to 6% of contributions.
- Generous paid parental leave, adoption assistance, and fertility benefits.
- Flexible PTO, paid holidays, a strong culture of work‑life balance and Flex Fridays in the summer.
- Mental health & wellbeing support, including Employee Assistance Program (EAP), movement and wellness resources.
- Rewards and recognition programs that celebrate employees through peer recognition, awards, and quarterly recognition initiatives.
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