Note: The job is a remote job and is open to candidates in USA. Instinct Science is at the forefront of veterinary innovation, offering world-class tools for the veterinary industry. The Product Manager plays a key role in shaping the veterinary software platform by translating customer needs into product strategy and driving development across various domains.
Responsibilities
- Translate customer needs and market insights into clear product strategy, roadmaps, and prioritized initiatives
- Lead discovery efforts—interviewing customers, analyzing workflows, reviewing usage data, and synthesizing feedback into actionable opportunities
- Write crisp, detailed product requirements and partner closely with Engineering, QA, and Design to bring solutions to life
- Balance customer impact, technical feasibility, and business priorities to make thoughtful trade-offs and keep teams focused on the highest-value work
- Define success metrics for your product areas and monitor performance post-launch to drive continuous improvement
- Analyze usage data, market trends, and competitive dynamics to inform roadmap decisions
- Partner with Customer Success, Sales, and Marketing to support feature launches and ensure smooth adoption
- Serve as the subject matter expert for your product line—clearly communicating strategy, scope, and priorities across the organization
Skills
- 3+ years of Product Management experience in an entrepreneurial, early stage start-up environment, ideally in SaaS/Cloud software
- Strong understanding of product management and agile principles
- Experience building a strategic roadmap, getting stakeholder buy-in, and driving major product initiatives from conception to launch
- Ability to work autonomously and collaboratively, with a 'roll up the sleeves' attitude
- Customer-first mindset, focused on empathizing with customers' problems and aligning the team around their use cases
- Creative problem solving skills, ability to work with ambiguity, and manage multiple problem areas in parallel
- Focus on outcomes over outputs, setting meaningful goals for your team aligned with company objectives
- Exceptional written and interpersonal communication skills. You focus on the 'why' and share the right level of context whether you're talking to your engineering team, a customer, or an executive
- A desire to continuously learn, grow and improve and encourage others around them to do the same
Benefits
- We offer a supportive and caring work environment.
- We are transparent, open, honest, and empathic, both internally and externally.
- We pay our team well.
- We offer medical, dental and vision benefits and 401K with match.
- We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays.
- We offer a generous stipend that can be used for almost anything to allow you to bring your best self to work.
- We provide all-expense-paid time throughout the year together, including at our annual retreat.
Company Overview