Note: The job is a remote job and is open to candidates in USA. Vituity is dedicated to transforming healthcare through a culture of collaboration and community involvement. They are seeking a Program Administrator for Learning & Development to support employee training initiatives and enhance program offerings. This temporary remote position is open to candidates nationwide, with a preference for those located in the Bay Area.
Responsibilities
- Participate in and administer L&D programs and live events to ensure a positive learner experience. Responsibilities may include organizing program plans, preparing content and materials, scheduling sessions, hosting meetings, supporting speakers, troubleshooting issues, overseeing technical support, tracking attendance, and identifying ways to enhance program offerings
- Serve as a key program contact for established programs, responding to questions, supporting learner participation and engagement, and presenting or assisting with facilitation during education sessions. Example programs include Tuition Program education and reimbursement processing, Orientation offerings for Business Partners, and Leadership Development
- Track action items and conduct timely follow-up to support project timelines, maintain momentum, and ensure deadlines are met
- Serve as a super user for virtual live meeting tools such as Microsoft Teams and Mentimeter. Research, evaluate, and interpret platform capabilities as needed
- Support instructor-led delivery and logistics, including helping determine which learning solution, format, or offering best aligns with program goals
- Design, gather and analyze program metrics and feedback to evaluate effectiveness, measure impact, and inform ongoing program development and enhancement
- Brainstorm and research new ideas, tools, techniques and cost-effective solutions to strengthen L&D programs and address business needs
- Assist with special projects as needed
- Monitor the L&D team inbox by responding to inquiries and routing requests in a timely manner
- Process team expense reimbursement and compile monthly departmental expense reports through Concur
- Maintain L&D SharePoint sites by refreshing content and driving traffic towards the sites
- Partner with subject matter experts to create and maintain job aids, infographics, presentations, flyers, process documentation, and announcements
- Support streamlined communication of L&D offerings across populations
- Collaborate with cross-functional teams and workgroups to continuously improve processes and enhance the learner experience
- Help track training completion status and follow up with managers and users as needed
- Candidate will have to travel to the Emeryville office 1-2 times per month
Skills
- 2-3 years of program administration experience required
- Some college or equivalent experience required
- Data entry with minimal errors
- Analyze data accurately and thoughtfully. Have keen problem-solving skills to suggest solutions
- Troubleshoot technical or live event issues effectively
- Intermediate MS Excel, Word, PowerPoint, and Outlook skills
- Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency
- Eye for presenting visual material
- Create engaging presentations
- Ability to establish and complete general office procedures and records administration
- Excellent organizational and time management skills with the ability to handle multiple assignments and action items with varying priorities under conditions requiring speed and accuracy
- Ability to work independently with drive and initiative as well as work well within a team setting
- Ability to use resources effectively and balance the needs of colleagues
- Ability to orchestrate ongoing programs and transactions
- Strong attention to detail while simultaneously keeping the 'bigger picture' in mind
- Ability to build rapport quickly and establish and maintain productive, trust-based, and effective relationships with a wide array of individuals across diverse client groups
- Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities
- Ability to actively listen, understand and respond to stakeholders in a productive manner; strong customer service skills
- Ability to express ideas and convey information effectively and professionally in verbal and written communications
- Ability to read, understand and communicate in English sufficiently to perform the duties of the position
- 3+ years of program administration in learning and development or related area preferred
- Bachelor's degree preferred
- Video conferencing experience preferred
- Ability to develop and deliver effective presentations to varying groups and sizes preferred
Benefits
- Monthly wellness events and programs such as yoga, HIIT classes, and more
- Trainings to help support and advance your professional growth
- Team building activities such as virtual scavenger hunts and holiday celebrations
- Flexible work hours
- Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
- Generous paid time off starting 3-4 weeks’ annually
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP and travel assistance included
- Wellness program
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
- Annual corporate Success Sharing bonus program, which is based on the company’s annual performance
Company Overview