Note: The job is a remote job and is open to candidates in USA. QuestBridge is an organization focused on connecting high-achieving students from low-income backgrounds with educational opportunities. The Program Manager will oversee operations related to college partners and play a key role in maximizing the impact of QuestBridge’s programs.
Responsibilities
- Participate in the planning and execution of the team’s work to maximize the impact of QuestBridge’s programs for high school students
- Provide operational support to college partners enabling their participation in QuestBridge programs
- Develop communications and resources for college partners, ensuring messaging is presented in a clear and concise way
- Analyze partner data trends to better understand and facilitate student placements
- Plan partner colleges’ participation in QuestBridge events, including collaborative meetings and conferences
- Track partner engagement and communication through Salesforce CRM
- Manage college partner participation in QuestBridge outreach and education efforts, such as our in-person and virtual conferences
- Play a significant role efforts to evaluate and select students for various programs
- Perform other administrative and miscellaneous tasks as needed
Skills
- Bachelor's degree and at least five years of full-time professional experience
- Passion for and knowledge of issues in higher education, particularly highly selective college admissions and financial aid processes
- Process oriented with strong organizational skills and ability to understand and communicate complex processes in a straightforward way
- Ability to manage multiple programs while maintaining a high level of organization and professionalism
- Strong comfort with technology and data, with the ability to evaluate and improve current operations
- Excellent written and oral communication skills, with superior writing and editing ability
- Heightened sensitivity to students from low-income backgrounds and a strong track record of handling sensitive personal information and situations
- Experience with Microsoft Excel (including pivot tables, IF statements, VLOOKUP, and other advanced functions), Canva, Salesforce, Tableau and Slate
- Understanding of statistical analysis
Benefits
- Medical, dental, and vision insurance including access to flexible spending and health savings accounts
- Generous Paid Time Off, holidays, and annual end-of-year office closure
- 401k (pretax or Roth)
- Paid parental leave
- Remote work stipends
- Flexible work hours
Company Overview