Note: The job is a remote job and is open to candidates in USA. Vix Technology is dedicated to modernizing transit agencies with innovative technology solutions. They are seeking a highly organized Project Manager to lead the delivery of fare collection and mobility modernization programs, ensuring projects are delivered on time and with high customer satisfaction.
Responsibilities
- Lead delivery of fare collection, payments, and mobility technology projects across North America
- Manage end-to-end project lifecycle activities from initiation through deployment and transition to operations
- Coordinate cross-functional teams including engineering, solutions engineering, operations, customer success, vendors, and third-party partners
- Ensure project scope, schedule, budget, risks, and deliverables are actively managed throughout the project lifecycle
- Support operational readiness, deployment planning, testing coordination, and customer onboarding activities
- Develop and maintain detailed integrated project schedules across multiple concurrent workstreams
- Track milestones, dependencies, critical path activities, and resource allocations
- Facilitate schedule governance and proactive issue resolution to maintain delivery timelines
- Support capacity planning and coordination across geographically distributed teams
- Build strong working relationships with transit agency stakeholders, partners, vendors, and internal teams
- Lead recurring customer governance meetings, steering committees, and status reporting activities
- Support executive-level communications and stakeholder alignment throughout project delivery
- Help guide customers through operational and organizational change associated with modernization programs
- Identify, manage, and escalate project risks, dependencies, and issues proactively
- Support project financial tracking, forecasting, margin management, and change request governance
- Partner with commercial teams to support scope definition, implementation planning, and delivery estimates for new opportunities and expansions
- Ensure projects are delivered with strong operational discipline and commercial accountability
- Contribute to development of delivery standards, governance frameworks, implementation playbooks, and operational best practices
- Help improve project management processes, reporting standards, scheduling methodologies, and customer delivery approaches across the North America business
Skills
- 4 - 8+ years of project management experience within SaaS, payments, mobility, transit, transportation, or enterprise technology environments
- Experience delivering complex technical integration or digital transformation programs
- Strong schedule management capabilities across multiple projects and workstreams
- Experience managing customer-facing delivery engagements and executive stakeholder relationships
- Familiarity with Agile, Waterfall, or hybrid delivery methodologies
- Experience with project management tools such as MS Project, Smartsheet, Jira, Confluence, or similar platforms
- Strong familiarity with Google Suite
- Strong presentation, reporting, and communication skills
- Ability to manage competing priorities within fast-paced delivery environments
- Experience supporting systems integrations, API-based platforms, cloud deployments, or enterprise software implementations
- PMP required
- Agile certification and/or experience preferred but not required
- Public transit or fare collection experience
- Payments, financial systems, or mobility technology experience
- Experience working with government or public-sector organizations
- Experience coordinating third-party vendors or system integrators
- Operational readiness, change management, or customer migration experience
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
Company Overview