Note: The job is a remote job and is open to candidates in USA. Hex is a growing company on a mission to make everyone a data person, and they are seeking a Revenue Enablement Program Manager. This role focuses on designing and implementing systems that enhance sales enablement and onboarding processes, directly influencing how new hires ramp and execute in the field.
Responsibilities
- Own and continuously improve Hex's centralized knowledge base as the single source of truth sellers trust and actually use
- Design a push-and-pull information model: proactively surface the right content at the right moment while building a self-service system sellers can trust when they need it fast
- Establish standards for how content is created, maintained, accessed, and retired - and hold those standards as the business evolves
- Partner with PMM and Marketing on content review cadence and ownership; you are the accountability layer, not the primary content creator for all assets
- Design and build workflows across the GTM tech stack (Hex, Gong, SFDC, Notion, AI tools) in close partnership with RevOps, embedding execution standards directly into how sellers work every day
- Automate reinforcement signals, certification triggers, and coaching prompts so behavior change doesn't depend on manual follow-through
- Surface actionable insights to managers so coaching is proactive, not reactive
- Build coaching, information sharing, and certification automations at the right moment, creating a scalable self-service enablement model
- Track ramp progression, field execution, and program effectiveness to understand what's working and why
- Own Sales Onboarding end-to-end: scope, curriculum coordination with SMEs, milestone tracking, certifications, and continuous iteration based on metrics and field feedback
- Build a scalable experience that combines structured learning with just-in-time, in-workflow enablement
- Create visibility into ramp progression, gaps, and leading indicators in partnership with RevOps and the Data team
Skills
- 4 to 6 years in sales, sales engineering, enablement, or RevOps at a B2B SaaS company
- You have built workflows or operational systems before, not just run programs
- Experience owning programs end-to-end: scoped, launched, measured, and iterated
- Comfortable across the GTM tech stack (CRM, Gong, Notion, AI tools) and able to connect them without being handed a roadmap
- Proactively experiments with AI tools to drive efficiencies
- Genuinely curious about how sellers work and what gets in their way; field credibility matters to you
- High ownership; you identify what needs fixing and move without waiting to be told
- Thrives in ambiguity; brings structure to messy environments without over-engineering them
- Experience instrumenting onboarding or ramp metrics
- Background in knowledge systems, content governance, or internal tooling
Benefits
- Market-benched salary & equity
- Comprehensive health benefits
- Flexible paid time off
Company Overview