Note: The job is a remote job and is open to candidates in USA. In Tandem is a technology company focused on helping families manage everyday routines and transitions. They are seeking a Revenue Intelligence & Operations Manager to design and scale their operating system behind the go-to-market organization, focusing on revenue operations, workflow automation, and AI-enabled execution.
Responsibilities
- Serve as the strategic owner of HubSpot CRM and related GTM systems, designing scalable workflows, lifecycle stages, and pipeline reporting that support Sales and Marketing
- Eliminate manual processes through automation, tooling, and systems optimization
- Improve how leads flow, opportunities are managed, and customer data is used across the organization
- Ensure our HubSpot architecture evolves alongside the business to support long-term growth
- Identify and implement AI-powered workflows that reduce manual work, partnering closely with GTM Engineering / Data teams
- Increase team effectiveness by improving how work is prioritized, executed, and measured across the revenue organization
- Continuously evaluate emerging AI GTM capabilities and bring new sales / GTM tools to the business
- Build reporting and insights that give leaders actionable visibility into pipeline health, forecasting, conversion trends, and business performance
- Improve data quality, governance, and reliability across systems
- Translate data into strategic recommendations that help leadership spot trends, risks, and opportunities earlier
- Partner closely with Sales, Marketing, and Leadership to improve alignment across the customer lifecycle
- Support onboarding, enablement, documentation, and process adoption where needed
Skills
- 4+ years of experience in Revenue Operations, GTM Operations, Sales Operations, or a related operational role
- Deep hands-on expertise with HubSpot CRM, including architecture, workflows, automation, lifecycle management, and reporting
- Experience designing and improving scalable operational processes that drive business efficiency
- Demonstrated success leveraging AI and automation to improve workflows, execution, or business operations
- Strong analytical, problem-solving, and data interpretation skills
- Ability to operate strategically while remaining highly hands-on
- Excellent communication and cross-functional collaboration skills
- Experience in SaaS and/or high-growth environments preferred
- Familiarity with modern GTM, operational, and AI tools such as ChatGPT, Claude, Gong, Clay, Zapier, Make, Apollo, n8n, or similar platforms preferred
- HubSpot certifications preferred
- Strong project management and process optimization experience preferred
Benefits
- Medical: In Tandem pays 100% of the premium for employees AND 99% for all additional family members
- 401k: Up to a 4% match with immediate vesting
- Paid leave for all new parents
- Learning & Development stipend for employees
- Paid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day)
- Personal Time Off: 15 days for 0-1 years of employment, 20 days 1-3 years of employment
- Supportive and flexible working environment – work from anywhere!
Company Overview