Note: The job is a remote job and is open to candidates in USA. PCS Software Inc. is a leading provider of transportation management solutions with a focus on empowering carriers, brokers, and shippers. They are seeking a Sales and Marketing Coordinator to manage inbound leads, support sales-marketing liaison efforts, and assist in field marketing initiatives.
Responsibilities
- Respond to and qualify inbound demo requests received via form fills, phone, and email
- Verify prospect fit against Ideal Customer Profile (ICP) criteria — including location, truck count, and account type
- Route qualified leads to the correct Account Executive by territory
- Maintain accurate lead and activity records in Salesforce
- Serve as the go-to resource for how leads and activities should be logged and tracked
- Follow up on event-sourced leads and ensure disposition is captured accurately
- Flag process gaps or breakdowns between Marketing and Sales to the Vice President of Marketing
- Support day-to-day use of SalesLoft and Consensus — help sales reps troubleshoot, use cadences correctly, and find the resources they need
- Assist Marketing Operations with training sales and marketing team members on these platforms
- Surface recurring issues or improvement ideas to the Marketing Operations Specialist (platform admin)
- Support execution of SalesLoft cadences in partnership with the Senior Marketing Manager
- Coordinate with Account Executives to pull prospect and target account lists for events
- Execute post-event follow-up outreach
- Support swag and materials management, including packing and shipping for events
- Assist the Senior Field Marketing Specialist with on-site and logistics coordination as needed
Skills
- Bachelor's degree in Marketing, Business, or a related technical field required
- Candidates must be proficient or able to quickly become proficient in Microsoft Office Suite — Word, Excel, PowerPoint, and Outlook at a professional working level
- Candidates must be proficient or able to quickly become proficient in Microsoft SharePoint — for document management, team collaboration, and file sharing
- Candidates must be proficient or able to quickly become proficient in Salesforce CRM — lead and activity logging, pipeline tracking, and reporting
- Candidates must be proficient or able to quickly become proficient in SalesLoft — sales engagement platform; training provided
- Candidates must be proficient or able to quickly become proficient in Consensus — demo automation platform; training provided
- Willingness to learn and adopt emerging AI capabilities is required
- General comfort with CRM, marketing automation, and sales enablement platforms in a fast-paced SaaS environment
- Ability to remain in a stationary position (seated or standing) for extended periods of time
- Ability to frequently move about the office and at event venues
- Ability to occasionally lift, carry, push, or pull objects weighing up to 25 pounds, including event materials, swag boxes, and equipment
- Ability to travel up to 30% of the time, including overnight travel by air and ground transportation, to support field marketing events and other business needs, indoors and outdoors
- Ability to operate standard office equipment including a computer, telephone, printer, and related peripherals
- Visual acuity sufficient to read documents, computer screens, and mobile devices for extended periods
- Manual dexterity sufficient to type, write, and handle event logistics materials as needed
- 1 to 5 years of experience in a sales support, marketing, or operations role preferred
- Experience in B2B SaaS or transportation/logistics technology is a plus
- Prior experience strongly preferred in Salesforce CRM — lead and activity logging, pipeline tracking, and reporting
- Prior experience a plus in HubSpot — marketing automation, contact management, and campaign reporting
- Prior exposure preferred in SalesLoft — sales engagement platform
- Familiarity with AI-assisted tools for content creation, lead scoring, outreach automation, or marketing analytics (e.g., ChatGPT, Jasper, Lavender, or similar)
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage, with options to elect disability and life insurance plans
- Unlimited PTO
- Hybrid work environment
- Training and development opportunities
- Up to a 4% match on 401(k) contributions
Company Overview