Note: The job is a remote job and is open to candidates in USA. Activated Insights is a company that supports home care organizations in North America through technology, surveys, and training. They are seeking a Satisfaction Research Associate who will conduct phone surveys with home care recipients, their families, and caregivers to document feedback for improving care quality and employee experience.
Responsibilities
- Conduct phone surveys with home care recipients, their families, and caregivers
- Accurately documenting their feedback so providers can improve the quality of care and the experience of their employees
Skills
Benefits
- Flexible scheduling you control — build a schedule that works for your life, with no late nights or weekends
- Remote work options — enjoy the convenience and comfort of working from home
- Consistent part-time hours — 16–30 hours per week with dependable scheduling
- Paid training — 4 days of paid onboarding to set you up for success
- Monthly bonuses and performance incentives — earn more for strong performance and reliability
- Paid Time Off
- Supportive, team-focused culture — work with leaders and teammates who value communication, trust, and growth
- Stability and experience — join a company with 15+ years in the industry and a strong reputation as a great place to work
Company Overview
Activated Insights helps long-term and post-acute care providers strengthen workforce performance, regulatory compliance, and care quality. It was founded in 2008, and is headquartered in Rexburg, Idaho, USA, with a workforce of 51-200 employees. Its website is http://www.activatedinsights.com/.