Note: The job is a remote job and is open to candidates in USA. Softwerx Ltd is a company that provides outsourced security event monitoring and incident response services. They are looking for a Security Operations Analyst to join their expanding team, focusing on supporting both internal and external customers in a Microsoft-centric technology environment.
Responsibilities
- Receipt and categorisation of initial event, incident and requests from customers
- Provide initial triage and trigger escalation/assignment as appropriate
- Investigation of event alerts and liaising with the customer to confirm closure
- 24/7 rota in 8 hour shift pattern (see attached)
Skills
- Understanding of Information Security principles
- Good written and verbal communication skills
- Technical understanding of IT infrastructure (any of the following): Microsoft 365 suite, Azure Active Directory, Azure portal
- Ability to install security software and applications
- The candidate must live and hold a relevant Right to work in the UK for this role
- The successful candidate will be required to satisfy a right to work in the UK and Standard DBS check at conditional offer stage
- Previous experience in a SOC or security team
- Experience with a Security Incident and Event Management (SIEM) toolset. Azure Sentinel for example
- Experience with EDR tools
- Microsoft certifications
Benefits
- 33 holiday shifts per annum.
- Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships).
- Life Cover (2 x basic salary).
- Employer pension contribution (4% employer, 4% employee).
- Continual training and career development.
- Referral Scheme.
Company Overview
For over 25 years, Cambridge-based Softwerx has redefined cybersecurity for midmarket organisations with its financially guaranteed 24×7x365 Managed XDR solutions. It was founded in 1999, and is headquartered in Cambridge, Cambridgeshire, GB, with a workforce of 51-200 employees. Its website is https://softwerx.com.