Note: The job is a remote job and is open to candidates in USA. CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. The Senior Account Manager is responsible for achieving assigned sales volume and profitability goals by developing strong relationships with existing customers and actively pursuing new business opportunities within the assigned territory.
Responsibilities
- Grow profitable sales within an assigned territory by developing strong relationships with existing customers and pursuing new business opportunities
- Manage customer accounts through regular communication, business reviews, and industry engagement
- Analyze market conditions, competitive activity, and pricing trends to develop recommendations that support sales growth and profitability
- Negotiate pricing and commercial terms with customers and coordinate internal approvals
- Maintain accurate customer, sales pipeline, and forecasting information within Salesforce CRM
- Partner with Credit, Customer Service, Transportation, and Supply Chain teams to ensure excellent customer support and resolve business issues
- Identify and evaluate new markets, products, and opportunities to expand CITGO's hydrocarbon solvent business
- Participate in customer RFQs, contract renewals, and business development initiatives
- Develop annual sales plans, forecasts, and budgets while monitoring performance against established goals
- Support and develop distributor relationships to expand market coverage and increase sales effectiveness
- Evaluate logistics strategies, freight structures, and distribution opportunities to improve customer service and profitability
Skills
- Bachelor's degree required, with a minimum of 8 years of relevant job-related experience
- Demonstrated proficiency in general computer applications, including Microsoft Excel, Word, PowerPoint, and electronic communication tools
- Strong business acumen with sound judgment in personnel and operational decision-making
- Proven ability to analyze and interpret data, including statistical evaluation, and assess the financial impact of recommendations
- Sales or account management experience required
- Willingness to travel as required and reside within proximity to a major airport
- Excellent written and verbal communication skills
- Ability to effectively manage multiple priorities while balancing customer needs
- Strong organizational and time management skills
- Outstanding interpersonal and relationship-building capabilities
- Demonstrated ability to work collaboratively in a team-oriented environment
Benefits
- Remote Work options available for eligible positions
- Options are department and/or location specific
- 9/80 Work Schedule Option (where applicable)
- Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
- Paid Vacation Time
- Company-Paid Holidays
- Caregiver Leave
- Excellent 401(k) Match
- Pension Plan
- Performance Incentive
- Company-Paid Sick Leave and Long-Term Disability
- Medical, Dental, & Vision Plans; FSA and HSA options
- Company-Paid Life Insurance for Active Employees
- Healthy Rewards Program
- Service Awards Program
- Educational Assistance Plan
- Dependent Children Scholarships
- Reimbursement for Gym Membership
- Employee Discount Programs
- On-site Health Clinic (select locations)
- On-site Cafeteria (select locations)
- On-site Credit Union and ATM (Corporate office only)
- On-site Fitness Center (select locations)
Company Overview