Note: The job is a remote job and is open to candidates in USA. Memorial Hermann Health System is dedicated to delivering high quality, efficient care while creating exceptional experiences for every member of the community. The Senior Healthcare Business Analyst is responsible for transforming complex healthcare data into actionable insights that support operational and strategic decision-making across the organization.
Responsibilities
- Analyzes domain workflows for operational bottlenecks
- Translate business needs into functional and non-functional requirements
- Own business analysis for analytics use-cases
- Leads the improvement initiatives and domain analytics information system testing
- Collaborate with other teams to drive value
- Ensure alignment with healthcare regulations and data governance standards
- Designs complex reports for strategic decision support using front end tools
- Identifies opportunities for process optimization and cost reduction
- Translates business requirements into analytical deliverables
- Implements data validation processes and quality controls
- Collaborates with BI teams to develop domain reporting solutions
- Actively contributes to analytics community and knowledge sharing
- Mentors junior analysts and develops team capabilities
- Partners with domain leadership on performance improvement initiatives
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as a resource to less experienced staff
- Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce
- Other duties as assigned
Skills
- 2-5 years domain expertise (operations, finance, healthcare)
- 3-5 years with demonstrated healthcare analytics success
- Working knowledge of reporting platforms and data visualization tools
- Report design expertise
- Competent experience with healthcare databases and business applications
- Solid database query and visualization tool skill preferred
- Competent cross domain workflow and process knowledge
- Competent-level understanding of domain metrics, organizational benchmarks and regulatory requirements
- Complex data mining and analysis
- Multi-variable trend identification
- Root cause analysis
- Great written and verbal communication skills
- Strong problem solving and critical thinking skills
- Strong time management skills
- Strong analytical, problem-solving, and critical thinking skills
- Excellent communication and stakeholder collaboration abilities
- Ability to manage multiple priorities in a fast-paced, evolving environment
- Process improvement and continuous improvement mindset
- Strong organizational skills with attention to detail
- Self-motivated, adaptable, and eager to learn new technologies
- Experience presenting data and insights to business leaders
- Bachelor's degree in healthcare, business or related field preferred
- Master's or advanced clinical degree preferred
- Advanced analytics/healthcare certifications preferred
- Domain specific certification or accreditation preferred
- Professional certifications FACHE, CHFP, CAHIMS, CPHIMS
- Data Science/Analytics certifications (vary)
- Epic Certifications (Caboodle, Cogito, Slicer Dicer, Revenue or Access Data Model)
Benefits
- Remote work option (with restrictions on certain states)
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