Note: The job is a remote job and is open to candidates in USA. OpenLoop is a telehealth support solutions company co-founded by Dr. Jon Lensing and Christian Williams, aiming to streamline care delivery. The Senior Product Designer will lead the design of both client-facing products and internal tools, collaborating closely with Product Managers and Engineers to create innovative design solutions.
Responsibilities
- Lead end-to-end design for complex product areas, from discovery through iteration and delivery
- Partner closely with PMs and Engineers to co-create solutions, not just execute on specs
- Translate ambiguous problems into clear, structured design approaches and outcomes
- Build and evolve scalable systems, information architecture, and product structures
- Develop and maintain design systems that are actively used and evolve with the product
- Contribute to both external client-facing experiences and internal tools (e.g., CRM, operational platforms)
- Rapidly iterate on designs based on feedback, constraints, and changing business needs
- Leverage AI tools to accelerate design workflows, research, and prototyping where appropriate
Skills
- Lead end-to-end design for complex product areas, from discovery through iteration and delivery
- Partner closely with PMs and Engineers to co-create solutions, not just execute on specs
- Translate ambiguous problems into clear, structured design approaches and outcomes
- Build and evolve scalable systems, information architecture, and product structures
- Develop and maintain design systems that are actively used and evolve with the product
- Contribute to both external client-facing experiences and internal tools (e.g., CRM, operational platforms)
- Rapidly iterate on designs based on feedback, constraints, and changing business needs
- Leverage AI tools to accelerate design workflows, research, and prototyping where appropriate
- Strong system thinker who can design for complex, interconnected products and simplify ambiguity
- Sharp product judgment—able to frame problems, prioritize effectively, and make decisions tied to real user and business impact
- Highly collaborative with PMs and Engineers; comfortable navigating tradeoffs in a fast, non-linear environment
- Thrives in ambiguity—moves quickly from idea to iteration without relying on rigid processes
- Proactive and self-directed; pushes work forward without waiting for perfect requirements
- Comfortable engaging with technical concepts and translating them into clear, scalable design solutions
- Experienced in building and evolving design systems used by real teams
- Strong craft in Figma and modern design tools
- Familiarity with AI tools and interest in incorporating them into design workflows
- Portfolio demonstrates clear thinking, strong structure, rapid iteration, and measurable impact
Benefits
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
Company Overview