Note: The job is a remote job and is open to candidates in USA. Sunbound is a company focused on revolutionizing senior living's revenue operations through AI-powered technology. The Senior Product Manager will play a key role in enhancing the user journey across private pay and revenue cycle management, ensuring that operators can efficiently manage their financial processes.
Responsibilities
- Assess whether residents are financially viable and protect them from debt
- Provide communities with data on projected run rate, validate asset and income information, and project Medicaid eligibility issues
- Run the accounts receivable billing cycle each month for every community
- Scrub through invoices to discover anomalies or inconsistencies, flag them to the operator, and help collect the right amount from residents
- Automate the billing process for insurance claims, reducing the need for manual labor
- Communicate effectively across various platforms to ensure timely payments
Skills
- BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, or related)
- 4+ years of product management or adjacent product-building experience
- Strong customer empathy and design thinking with a track record of shipping products people love
- Passion for AI, shown through hands-on building, prototyping, or side projects and a habit of staying current on research and tools
- Hands-on fluency with LLM concepts including prompting, fine-tuning, embeddings, retrieval, and evaluation, and the judgment to translate these into reliable, user-facing products
- Genuine AI curiosity in practice: you follow model releases, understand how AI memory and context windows work, explore open-source LLMs, and regularly experiment with what's new
- Fluency with modern prototyping tools including Cursor, Bolt, and Claude Code, and comfort with design and collaboration environments like Figma and Git
- Fluency in data and experimentation, and the judgment to know when the data can't give you the answer
- Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and ownership
- Ability to translate between technical and non-technical audiences, synthesizing complex systems into clear, compelling narratives
- Excellent communication and storytelling skills
- Experience in fintech, health-tech, or B2B SaaS products
- Prior experience building or launching LLM-powered features in a production environment
- Familiarity with senior living, payments infrastructure, or revenue cycle management
- Experience running lightweight customer interviews or usability tests
- Comfort with basic front-end concepts like components, states, and APIs
Benefits
- Competitive comp with equity so you own a piece of what you're building
- 90% of your medical premium covered
- Fully paid parental leave
- Unlimited PTO - and we actively encourage you to use it. Well-rested people do better work, make better decisions, and stay longer. Taking care of yourself isn't a perk here, it's part of the job
- An AI-native environment where we trust you to do your best work
Company Overview